Reviews for BSS: Product Labels & Badges

Straight forward and easy to use. Steph and Duong were quick to help even during the lunar new year - thank you!

Awesome app! Awesome support/very helpful and prompt! I required an adjustment on my website which needed customisation so I got in touch with Gigi (customer support) who got in touch with the tech guy (Pham Ngoc Hoang). They worked very quickly to fix the error of the display box on my website. Thank you! I will continue using this app :)!

I find the app fantastic, it's done very well and if we start from the technical assistance received from Gigi Nguyen and the technician Ngoc Hoang it was amazing. They solved a problem of mine with my graphic theme which now fits perfectly with their app. I highly recommend them also because they are very kind, fast and ready to help you with any problem. Really highly recommended!

This app is exactly what I was looking for! I had a question with the placement of my design & Gigi was super helpful. I was able to upload the free shipping label I designed & attach it to all my listings. Worked perfectly! I would definitely recommend this app to anyone wanting to add badges or labels to your photos.

Free version works very well for its purpose and when i had issues their support team was responsive and fixed them quickly.

really great app with really great support, can reccomend this app for product labels! we are very happy!

Sie ist perfekt, ich hatte anfangs ein paar technische Probleme und habe den Kundendienst angeschrieben, danach erhielt ich sofort Hilfe von Mitarbeiterin Gigi und dem Techniker Ta Cuong Perfect app and helpful customer service from Gigi and Ta Cuong!!

Great app, and great service from BSS. I'm using several apps from BSS and always get great service, and customization if needed

App works as it should! I had this on an older non-2.0 theme and it worked flawlessly. Once I migrated over to a newer 2.0 theme, it had some hiccups...but Amber and Thong at BSS fixed it up real quick for me. Great service!

i would like to thanks the guy from Bsscommerce his name Gigi he was very friendly and helpful he fix my issue and fix my label problem .Thank you so much

App is easy to use and has a scheduling function for product labels. App also have different conditions that allows us to set up labels for different products/collections quickly. We experienced a few styling issues and support is quick to jump in and fix them for us. World-class support by Amber and Cuong! Highly recommend this app.

App's features are great and fits well for our store's needs. But the real MVPs were Gigi and Ngoc Hoang for delivering superb customer service and technical help respectively. Response were prompt and clear, and they made sure the app is working as intended on our website.

I use this app to increase my conversion rate and it works really good! Also the support team, especially Gigi and Ta Cuong, are very helpful and effective.

I have been using this app for many months and it fully meets my needs. A small bug was not showing some labels correctly, I contacted customer support and they fixed the problem very quickly and professionally. Recommended!

Wonderfull app with an amazing support that solves every small issue and theme conflict. You can just start with free version and you will find many functionalities too. RECOMMEND! integrated with pagefly!

Utilizo esta aplicación desde que lanzamos nuestro ecommerce y me funciona perfectamente, se acomoda a todo lo que busco, además cuenta con un soporte técnico capacitado y te resuelven el problema en el menor tiempo posible, lo recomiendo al 100%. Alguna recomendación seria que lo puedan traducir también al español.. Muchas gracias, que sigan adelante..

Simple app that helps identify important products for customers. I had some trouble and the staff - Gigi, Chu Thong, and Ngoc Hue were all very quick to respond and solve the problem plus make some other suggestions to help us out. Great service - Thank you

Hele fijn app die ervoor zorgt dat je je producten kunt uitlichten door middel van er een label op te plakken. Fijne support ook.

I just started using this app to add some catchy labels to my products, and I can say that so far I am very impressed! They offer A LOT of features and options, on top of the fact that their pricing is extremely fair for their offering! Even the free plan comes with great labels to use for all sorts of purpose. To make things even better, their customer support has been WONDERFUL so far. My first reach-out was handled quickly and efficiently by Gigi, and I was provided a response that resolved my problem and educated me about the app on the first reply! Hats off to Gigi!

Miami Fitwear

2022-01-06

United States

We're currently only need to use the free version, which is only two labels but it's just what we need at the moment. So far, I'm loving this app. I found it easy to customize the labels to look almost exactly like our theme. The only problem we encountered a couple of issues with the text label placement. We were having issues with the mobile view not matching the desktop view, but Amber at the support team was very helpful and fixed the issue for us. Users that need urgent issues fixed must keep time zones in mind when requesting tech support. We were in different time zones so it did take a bit to go back and forth to fix the issue, but our issue wasn't urgent so I didn't mind the wait. I tried to update the support ticket priority to not urgent but I have no idea what Magento is, much less what version we're using. Overall, I definitely recommend this app. Simple to understand and great tech support. I'll update this review once we find the need to purchase the Advanced tier.

This app works really well, absolutely as described. I have installed several apps with similar functionality and exactly this app was the one that worked best way. So I choose to use it furtherly. There were some small errors because of different Shopify theme I use (I bought it outside of Shopify theme store), but I contacted customer support and was really impressed how they treated my issue. Support represented by Gigi was great: I got replies very quickly, I was understood 100% correct way, no lacks of misunderstandings at all. Gigi reviewed my situation from different points of view and offered 100% right solution for me. Also Gigi's English is really great, that is a big advantage when getting support. I would also like to say thank you to developers XuTho and Ta Cuong who resolved my problem by adding customized code pieces. The issue was resolved seamlessly and 100% the way I imagined, the way I needed and the way I wanted. In my opinion, this app is worth installing and its team deserve trust.

Bee Mercy

2022-01-01

United Kingdom

HI, I had a small issue with a label. The response was quick and the problem was solved with ease. Very grateful.

Easy to use and their team is very supportive and responsive. We had an issue and they fixed it in 24 hours.

The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!

Customer support is very responsive and helpful Many Thankies to Gigi For her patient and help Thank you