Reviews for BSS: B2B Wholesale Solution

Great service so far! But what really stands out is the exceptional customer service! Would definitely recommend!

Great service and a great app. I'm working as a wholesaler and I can through this app give my costumers a unique experience and prices. Thank you so much!

Joy is always beneficial, she helped us with custom settings and explained the app in all detail to us. We are delighted with her help and the team. Tanks!

Thanks to their customer support this app works great for us. I really appreciate June and co. direct and quick responses. :)

DrClareApothecary

2023-06-21

Ireland

This is a fabulous out of the box solution. It is a low cost solution and then any extras are available from the same team at reasonable prices. There is a very good trial period allowing you to get it set up and tested without paying a cent. Support is 7+ hours ahead of us but once I worked out the time difference support was excellent. I really got the feeling that I was getting personal one-to-one support. Once the installation is complete the app is very robust.

A very useful app! Very happy with the customer service. ----------------------------------------

After thoroughly testing the B2B/Wholesale Solution, I can confidently say that it is a top choice for businesses seeking an efficient and user-friendly solution. Its robust feature set, excellent performance, and competitive pricing make it stand out among its competitors. I would highly recommend the B2B/Wholesale Solution to any business looking to optimize their wholesale operations and enhance customer satisfaction.

Tiny Teethers

2023-06-15

Canada

I reached out with an issue about location of the registration form. Very responsive customer service.

Joy and Staff are quick to response on my inquiry. What you see on the demo is what you get no hidden or what so ever. If you encounter some problem the staff is quick to solve or give you solution on it. Would definitely recommend the app.

This is the perfect App when it comes to B2B Wholesale. The support is amazing. They answer within Minutes and can even fix issues remotely via shop access. Well worth the money! I wholeheartedly recommend this app for any wholesale business.

Finally we have a B2B Store. Amazing support for setting up the shop. Thank you so much, June, for all your help!

Robed With Love

2023-06-13

United States

Incredible support from the team to help us bring our concept to life. The app offers a lot of great features to help customize to your stores needs and there support helps make sure everything runs smoothly! Highly recommend.

Very helpful and fast customer support who helped me kindly. Great app for those who want a solution for their B2B business in Shopify.

Great experience with them. I DEFINETELY recomand them. Easy solve every problem and they ask and give you answers to every question. 5* services

Great app that enables us to do a lot of things in our Shopify store. Especially positive was our experience with the support service, they supported us super and helped us with all problems quickly.

Having used a slow invoice/email process for wholesale through shopify for 2 years, this has been a great alternative to have on our shopify store. Only wish this option had a slightly higher tier which includes the hide/lock price option (paying for two separate apps requires ongoing wholesale sales to justify) but it streamlines everything into one store. With this setup, I don't need a second site, spending more time keeping tabs on stock across both sites, which can't be easily synced. Overall, the team is great and they produced exactly what I was looking for in a short period of time. Emma and her team constantly checked in to make sure everything was to the standard / UI / UX I was looking for. Not cheap for a small shop, but invaluable when it comes to the overall function and flow from the back-end.

Being new to setting up a B2B commerce solution for the business, which can be quite daunting in the beginning, Jennie and the team have been a fantastic (and friendly) help, always quick to respond with either fixes, answers or regular updates if our requirements are a little more complex, which has felt really reassuring!! I feel confident about working with this app and the team as the website and business evolves and grows.

I like very much this b2b app for my wholesale business and hope it will helpful to grow. I am new for this app but hoping to get more idea. Till now I am fully satisfied with this app and also customer service is great.

It's an excellent APP that fully meets our needs. The customer service support is very prompt, and we highly recommend it.

We are using the suite of B2B apps from BSS Commerce over 3 different businesses. Using the one app business for a number of apps means everything fits together seamlessly and we can work with one external team for support - and they know our business! On our website, we have both B2B and B2C capability - the BSS apps means we can provide the best service and experience to our customers and the website adapts dynamically depending on their account. We offer multiple pricing levels and different product ranges for different customers and the website ensures the correct price and product selection is shown to our different customer segments. Highly recommend the apps and the team!

Amazing service and customer support. They programmed everything for me. I highly recommend it to every business doing B2B

The support provided by June was excellent. Scheduling was not easy between Vietnam and East Coast US, but June worked with me to find a time that worked for both of us, and once she got the problem she worked it through to a satisfactory conclusion.

Excellent app. Excellent customer service. We had been using another slightly cheaper app, which did not work on all browsers, switched to B2B and after a little support, everything is great. Lots of features. Worth the extra!

We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!

Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning registration form and wholesale set up. Thank you so much for your support (I am sure I will be in touch again at some point!).