Reviews for BSS: B2B Wholesale Solution

One of the best supports I have ever talked to. Clear information Screenshots Screen recordings Meetings explaining Thanks Jennie!

I was able to easily set up a wholesale order form with a little help from customer service. They were responsive and it is all working exactly as I would like!

Very professional and responsive customer service. I had some issues to set it up and they are really patient and helpful in setting it up for us. I would highly recommend this app. Joy is a life safer!

B2B/Wholesale Solution is a such a great app for a lot of solutions. Fast communication, great support and a lot of features.

The support from Jena was and is very fast and easy. They are professional and supportive even if there needs to be any customizations.

Very helpful support. Recommend it highly and it is really easy to use and implement. Very good overall!

Wij zijn nog maar net begonnen als B2B shop, hebben de support van de app al een aantal keren moeten raadplegen, maar telkens heel snel antwoord. Wij zijn heel tevreden van de customer support en van de app.

great app and professional team support, problems solve fast! I will pay for it, and I will recommend this to my friends

Changing from using a previous wholesale app, the functionality of this app is something we are really looking forward to providing a great experience for our customers. The help and response to question in getting this changed over and set up has been first class.

Perfect support, we only need a small part of this plugin and for this reason its little bit more pricey. But I have not found an alternative, so Im giving 5 stars

We decided to use the B2B/Wholesale Solution App for our Shopify store to meet our client's specific requirements. Our client needed the ability to sell to B2B customers with different pricing and exclude VAT charges for them. This app fulfilled all the necessary criteria our client was seeking. Additionally, for the registration form, our client wanted B2B users to provide a valid EU VAT number along with other mandatory fields. Thanks to this app, we were able to effectively utilize the same Shopify store for both B2C and B2B customers. However, we did encounter some issues during the setup process, which led us to reach out to the app's support team. We were pleasantly surprised by their exceptional responsiveness and prompt assistance. The support provided by this app's team was truly fantastic.

I wanted to share my incredible experience with the B2B/Wholesale Solution app and its exceptional support team. The app's features have transformed my business, allowing me to offer me multiple setups to my wholesale customers. The support team has been incredibly responsive and knowledgeable, going above and beyond to assist me every step of the way. The user-friendly interface and seamless integration with Shopify make managing my B2B operations effortless. I highly recommend the B2B Commerce app to any business seeking success in the B2B space. Thank you to the entire team for their outstanding work!

best experience. Had issue with some features and they have solved each and every request i asked.

B2B/Wholesale app is a great app to use for you wholesale store setup. Very easy to use. Support has always been helpful and very accommodating even with special requests. Highly recommended.

I like this app very much. Emma can respond and solve the problems I raise in the first time. Although there are some troubles, she can remain professional and patient, which is great.

We used this app in combination with their B2B Portal/Net Terms app, to create a vendor portal store. The app is simple to use and it worked great! Some features we had to get custom-made and coded by the BSS team due to our specific use case. These customizations would only take a few days and the team outlined the entire build process before starting. The customer service is AMAZING, their team is extremely helpful and attentive to whatever issue you are experiencing and it gave us confidence in using their solutions. I would recommend this app and the B2B Portal/Net Terms app.

June was very helpful and answered all my questions. The app is good to use and support is good. Many thanks

The best customer support I have come across ever. They are so quick to respond and action the changes we needed for our B2B site. 10/10 customer service. Many thanks from Team Gibsons Games

Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!

If you are looking for an application that offers exceptional features and functionality, as well as outstanding customer service, B2B Solution is the place to go. Regardless of the type of request, the support prompt response and resolution has always been outstanding. It is without a doubt a great support.

Good support when installing the app. The pages are fast and stable. I will use it well from now on.

Was difficult first setting up but that may be due to the fact we have around 1300 products to manage. I can imagine it being a lot easier with a smaller store. The customer service from Emma is excellent and she always has rapid replies even with the time zone difference (7 hours). There were a few features which needed tweaking for them to work such as the Autotag feature but it was quickly resolved and works okay now thanks to the Tech guy. Helpful advice and easy steps to follow. One thing to improve on would be when editing the rules you have to edit them one by one or you can upload a spreadsheet but it means replacing the current rules and they won't come into play unless the new rules have higher priority so I would suggest when starting to put all rules on 99 (Lowest priority). There should be some way to edit your rules in bulk. Also, if your CSV file is wrong, the app will only tell you one error at a time which means uploading the CSV files countless times until all errors are resolved instead of the app telling you all errors at once. The price is slightly high but the app does come with a lot of different helpful features on the advanced plan. Highly recommend if you're looking to create different prices for different customers without setting up a whole new website!

Great functionality for what we need, easy to use and plenty of additional features which are very useful such as custom pricelists, discounts etc. Customer support is also brilliant and always someone on hand to assist with any queries.

We encountered some problems after installation, and the technicians helped us solve them responsibly. The customer service is also very patient to answer my questions, and will give timely feedback to the questions. I have searched several B2B apps, and I am quite satisfied with the functions of this app, and the direct online communication really improves the efficiency

Absolutely the project we have searched for and makes B2B Shops much easier! Also, an outstanding support, which has been the most crucial part for us to chose this company! Thanks!