Reviews for BSS: B2B Wholesale Solution

The B2B Wholesale app is working great for our needs so far. The initial issues we had with installation were promptly solved by Josephine and her team. Thanks for all the help! We will reach out if we need some more assistance.

Good customer service ! I encountered several problems with the installation of the application which were all resolved very quickly with the BSS team.

We were having a lot of trouble trying to find compatible apps. Specifically an app that could handle variants and wholesale pricing. We assumed (very wrongly) that if 2 apps came from the same company they would be compatible with each other. Oh were we WRONG! This has been a nightmarish mess. First, we deleted our old apps which mean all products had to be loaded again from scratch. Then, we added the BSS apps . . . . That's when all of the problems started. Our other apps stopped working. BSS blamed it on the other developer, the other developer blamed it on BSS. We got absolutely nowhere. Then, the Wholesale Solution app wasn't doing what they said it would do. Of course, that was because it couldn't REALLY do what was promised. Then, when the BSS Variant app wasn't working, the BSS tech told us it was because it doesn't work with the BSS Wholesale app. Seriously?!?! What a mess. Now our team has to start from scratch . . . again . . . and try to figure this out. Wasting thousands of dollars and 100's of man hours.

We are using this app in conjunction with the BSS Customer Portal app, on two sites now. We started with one app on one site, and over the last few months have combined the B2B/Wholesale soln and the BSS Customer Portal across two sites. Very happy with the way they have integrated into our sites, and we now have a combined B2C/B2B app that is working seamlessly for our customers. A big, big thankyou to Jonas (and his patience with my never ending questions), and the tech team Pham Le Minh Tri, Nguyen Minh Dang, Cuong NVM, Leorio, Vu Phi Hung, Nguyen Duc Manh for their work behind the scenes making all our customisations and helping with the seamless integration. Definitely recommend for any small-med sized business wanting to integrate Wholesale/B2B into their B2C business.

I think it's the best for a particular login function and a function that categorizes customers to show prices or limit access to a particular page. If you are looking for apps with similar features, I strongly recommend B2B's apps. Above all, really friendly and detailed consultation with a consultant named Jena gave me the best service experience. I also thank the developer Trinh Viet Anh for quick page customization. Especially, I am grateful to Jena for giving me a kind explanation and accurate answer even if I ask questions many times repeatedly because I do not understand well. She implemented all the features I asked her to do. Amazing!!

All in one place for your B2B website functionalities! A great Thank you to Josephine and Pham Le Minh Tri who assisted me and fixed all the issues we have with setting up automatic tag rules. Friendly, fast and efficient service. Thanks for your support !

Ho usato quest'app per rendere il mio eCommerce adatto anche a B2B perchè ha molte funzione utili. Ho utilizzato l'obbligo di registrazione con un form personalizzato e il Tax Display, mi sono trovato molto bene eccetto che potrebbero abilitare più compatibilità con i temi. In ogni caso l'assistenza di Josephine e dello sviluppatore Vu Phi Hung è stata perfetta e mi hanno aiutato in pochissimo tempo per tutte le mie richieste.

Olmox

2022-08-10

United States

The support team is excellent they took care of our needs even though the app didn't meet our demands but we still appreciate their help.

I Use this app to replace 3 apps and works very well. The set up and support are outstanding. I hope they can implement my idea for an additional function but regardless some of the best i have worked with so far.

Excellent customer support, this is the second time I have proposed an update on the code, thanks Jonas for listening to my needs patiently, and Nguyen Ngoc Hai, Cuong NVM two technicals for helping me realize my idea quickly

Die App hat alle Funktionen, die man für einen B2B-Shop braucht und wenn man etwas spezielles braucht oder ein Anliegen hat, ist der Support schnell und kompetent für die Anliegen da. Vielen Dank speziell an die Developer Hoang Van Luan und Pham Dinh Hai und an meine Betreuerin Joy Nguyen für euren Support - ihr wart eine große Hilfe!

B2B Wholesale Solution has been an affordable and easy solution for us to offer exactly what we needed for our wholesale customers. It has a great range of features. None of the features have been complicated to install just a little lengthy if you do do not want to go out to the top package in terms of customer pricing but understand the app structure and think it is good value for the features. Customer service has been fantastic. Quick, polite and efficient and have fixed all the issues we have had with install very efficiently. Shout out to Jonas and the tech team Hoa Xuan Duong & Nguyen Dinh Khanh who have helped us with several problems. Would Recommend the app for any small company looking to open B2B up on their Shopify page.

Very good help from their customer service Josephine. Great app works as expected + more features. Very good.

Emma was fantastic and I had my problem sorted out very quickly. Cheers to the whole team! The app itself is really helps our business.

Took a minute to get the hang of it, but was easy to work with after installation. I needed quite a bit of help with the install, and was pleased at the response and dedication the team at B2B gave when helping me get the project off the ground. Nguyen VD, Pham, Nguyen VMC and Trinh were easy to work with and they went the extra mile to ensure myself and my client was impressed. I would highly recommend this app to anyone who is in need of a fully customizable solution for Dealer/Distributor custom pricing, and the other features they offer. Due to our positive experience, we've already moved forward into our second installation and are seeking to proceed into all vertical markets/sites where we can use this tool for success. Thank you B2B!

The staff is very helpful, they solved an issue i had with their app very fast, i haven't used all the features of the apps but it looks promising

I had some issues in the compatibility with my theme but they fixed it fast and even did a few extra things that wasn't necessary. I researched my needs for a wholesale for days and I always came back to this one. The functionality is amazing and intuitive. I'm stoked I chose this app. Josephine and Trinh are amazing!

What can I say.. It just works! with our complex pricing structure for b2c and 500+ individual prices for our b2b customers. I recommend this app to everyone that wants the best.

Emma and Nguyen Van Dong have been fantastic supporting the app to make it right for our site, very quick and proficient with the help they have given. The app works well in combination with other BSS apps to provide a B2B Shopify solution .

I used this app for 2 projects and I can say it works great. Great technical assistance, fast and accurate with Emma and the technical team (Vu Phi Hung and Duong Thai Huy).

Many thanks to Josephine for the quick and straightforward help in customizing the app. Great service.

The support team, including Josephine and Nguyen Vu Manh Cuong have been AMAZING!! They walked us through the process to configure their app to work for our site. Our site is complicated because it services WHOLESALE accounts and retail accounts. Definitely recommend working with this group. Their service and support is the best of any app development team with which we have worked.

I was looking for a while for an app that can help my store accomplish what i needed to do. BSS Commerce suite of products really helped me do that. Their website lock and wholesale solution allowed me to create a locked website with only authorized access. Their custom sign up forms are easy to set up and when i struggled to setting up functionality their customer service was outstanding. They would test and retest to make sure my issues were resolved. I would highly recommend them!

Excellent app with amazing support and coding service, I totally recommend this app for those who are seeking a customized login area for B2B sales. Emma and Duong provided me with an excellent support experience.

Top level app. There aren't any apps out there like this yet that work with Shopify Markets but as soon as it's possible, I'm sure this team will make it happen.