Reviews for AfterShip Returns & Exchanges

I think its a great app that helps me to easily offer return options www.nguweedshirts.com

Super easy to use and track returns with this - it integrates perfectly with Shopify

One of the best Return Management Plugins ever created in Shopify. Now the Team is hassle free with the support of this tool. Returns have now been automated with AfterShip Returns Center and have now reduced additional manpower for managing returns. Thank you Team for this wonderful tool!

Easy to set up and use. definitely recommend. It would be nice if the app sent an email to inform me of a return started by a customer.

This app is nothing but Lit! Great service & very reliable. Highly recommend it. - Team Lit-Projexx -

MUST HAVE and CANT THANK YOU ENOUGH

This greatly eased the burden of starting my first online store. I figured developing a returns policy would be a headache, but AfterShip made the process simple!

On a basic level its a great app - it makes a streamlined process for customers to process a return on their own. However there are some missing key features that are lacking: 1. You cannot make custom emails. The ones they've written do not look professional and at times had poor grammar. 2. Not possible to process an exchange (maybe your customer got the wrong size, a faulty product, etc.) 3. You cannot create a set of custom parameters based on circumstances. For example you cannot specify how returns are handled for international purchases, purchases of items on sale, etc. 4. The it takes you to an outside page rather than allowing it to be done within your page. Some main updates would make it a great app, as the integration was quite easy and straight forward to use. RARR Sportswear www.rarr.com

I did some quick test (but not submitting the return) and the app seems to work well. Still to be 100% sure when we get one - Ohh God forbids! My only qualm at this stage is the logo size restriction. It would be good if you can allow for a larger logo size. Thanks for this free app. [UPDATED: Oct 18 10:45 AEDT] It would be good to insert the store home page link into the store logo, so when customer click the logo, it takes them back to home page. The "Go to store" menu is kind of blend in with other text, a bit hard to see.

It is a very good app. Love it!

Definitely is a game-changer for my customers and site. This app is easy to use, very intuitive and most importantly, great support available!

Great app, does what it says.

This app is great, makes the returns process so much easier and trackable. Easy to setup, easy to add own custom subdomain but most importantly it allows you to give clear return instructions to customers.

Definitely is a game-changer for my customers and site. This app is easy to use, very intuitive and most importantly, great support available!

This is a great app, I really enjoy using it this far and after 30 days i will post another review after I have given it an honest try........

Helped my customers if they are having difficulty

I recommend AfterShip to all my friends! Great app to have for my website! Love it! Thanks so much for developing it. Andrea, ThePalmBeachBaby.com

Aftership makes it super easy to give my customers 100% Their seamless design and simple interface allow me to plug and play a return page into my website, without all of the hassle of writing the code! I don't know what I would do without it! TheNerdArmory

Great app .Easy to use for tracking orders

Amazing App! I Love it! And it`s FREE! Thank you so much Aftership! It makes my page looks so professional.

Awesome apps. User friendly. Help me a lot handling return. Keep on be the best

Awesome app. Easy install. Was struggling with customer product receipt inquiries. Just so grateful for this. Now my time can be spent building my business instead performing this type of customer service. I definitely recommend this app to Shopify store owners. Thank you guys

This app works like a charm. Easy to setup, customisable and a very good tool.

I would definitely recommend this app. It was super easy to install and customize. Customer service is quick to reply and very helpful.

Awesome App! I Love it! And it`s FREE! Thank you so much Aftership!