Reviews for AfterShip Returns & Exchanges

sehr gute Beratung und hilfsbereiter support.

Neha helped me through my technical issues that I was facing promptly.

Great customer service

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Very patient and helpful. Thank you.

Really great customer service, Aditya has been extremely quick, helpful and responsive when I was having issues connecting our store. 5 Star service, thank you

Katie May

2024-04-30

United States

Easy to use, and great customer service when I have run into questions. Neha answered my questions quickly and completely, plus shared her email for when I have questions in the future.

Great service fast delivery and impressive features.

Very helpful

The Good Collective

2024-04-26

United States

As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but does not affect overall functionality of the return platform. The features offered by AfterShip are robust and provide a lot of good options for the customers while staying affordable. AfterShip is very receptive to feedback and is constantly trying to improve based on their customer response. There are no hidden fees and support is always very kind and helpful. A lot of bigger return companies charge 3x as much for the same. I was also able to test functionality without being locked into any contracts. Overall, we have been happy with AfterShip and I would recommend giving them a try!

Harvinder was such a great help with resolving my issue. We hoped on a meet up chat and he helped me get my store connected. Chat support is quick and always really helpful!

Customer support was good.

An all-in-one app for your store. Moazzam provided great assistance and offered to extend my free trial.

The customer service is great! Super helpful representatives that always have a solution - recently worked with Moazzam and was very satisfied with his help. He explained everything I was confused about and helped me achieve the exact result I wanted. Thank you!

Easy to install and support was immediately available to help me. Very helpful and easy to use. Great suite of apps

Harvinder quickly assisted me in getting my account set up.

Harvinder was great and helpful to me on some install and detail questions. Very responsive and knowledgeable.

Good service, helpful advisors. Aditi Was especially helpful with my API queries.

Aditi was amazing! She solved all my questions :)

Harvender was really helpful, talked me through all the features and helped me understand the system.

We've used this app for over 2 years. The app works very well and it does help provide our customer a good return experience.

Thank you Neha! Great customer service and fast response time!

Amazing support and features!

Arbortec Forestwear

2024-04-09

United Kingdom

Neha's assistance was prompt, efficient, and incredibly supportive. She swiftly resolved my issue within a matter of minutes.

Harvinder is very helpful every time I need an answer to any query.