Reviews for AfterShip Returns & Exchanges

Great Customer service by Rahul from TAM Team

Great reactive and helpful customer support and loving all the features of Aftership can't wait to make it all live on my shop. Very easy to use and seems to be a powerful app, in particular love the way it can suggested new items to exchange instead of a refund. Recommended!

Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our app and customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

Good support over chat.

Hi, I'm using the app on 3 Shopify stores and it's working great. Support is really efficient. I highly recommend. Moazzam Ali helped a me lot setting up.

Fast and friendly service!

The Customer Support team is very helpful, most recently helped by Aditya. Even the AI Chatbot has helped me with what I need which is great for Customer and Support team alike!

Great customer service & support !

nice

Ankit was very helpful with my issue. Great to jump on a google meet call!

Sehr schlechte Erfahrung. Ich hab eine ganze Woche investiert, aufgrund diverser Probleme und am Schluss kann ich Aftership sofort nicht verwenden, weil der Support behauptet, dass DHL die Telefonnummer von Kunden verlangt. Der Support antwortet immer nur mit Standard-Antworten. Die E-Mail-Adresse des CEOs wurde mir verwehrt.

Easy setup, friendly customer service.

Great assistance I’m happy to have a app that helps with Shopify Starter!

Ankit answered all of my inquires today I am a happy customer

I am not a customer yet, but the support was wonderful. Aditya was very knowledgeable and helpful, and everything I needed was explained clearly to me.

very helpful and responsive.

great great great

great

Great customer support. Love it. Thank you Ayush!

Thank you for your great support!

BEL KAZAN

2024-06-10

United States

Very helpful! Resolved issue quickly and provided useful info

I got a quick response from Nalinee. :). They were very helpful with my query and guide me through the process :)

Thank you for your help Moazzam Ali, He is very helpful for me.

Great customer service. Moazzam was quick to respond and helped me resolve my issue.

Your consultants are always very helpful. Aditya went the extra mile and I now have my query resolved. Thank you.