Reviews for AfterShip Returns & Exchanges

good

Was helped by Neha from support. She was great. The app is not perfect but it's a very good budget friendly solution and the live support good.

Great customer service.

Thanks to Neha for helping me set up the return and shipping functions. This app is very flexible and reasonably priced.

Shop Allure Fashions

2024-05-20

United States

Neha was very helpful in helping me resolve my issue.

good customer service, they did great in help my store with self returns.

Neha was very helpful and Responsive. I really appreciate the quick google meet to make me understand what I needed to.

2020AVE

2024-05-17

United States

Neha was very nice and helpful.

Neha was great to work with. She was so helpful and sweet. 10 out of 10.

Servizio tempestivo dell'assistenza

Neha was extremely helpful. Look forward to working with you more.

Very patient and helpful

Great work! Helped a lot!

It’s so good!!!! It’s helping me a lot. it’s too easy to work with!!!!

Aditya was really helpful and supportive. She was able to dedicate the time needed to give a proper explanation.

sehr gute Beratung und hilfsbereiter support.

Neha helped me through my technical issues that I was facing promptly.

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Great customer service

Really great customer service, Aditya has been extremely quick, helpful and responsive when I was having issues connecting our store. 5 Star service, thank you

Very patient and helpful. Thank you.

Easy to use, and great customer service when I have run into questions. Neha answered my questions quickly and completely, plus shared her email for when I have questions in the future.

Great service fast delivery and impressive features.

Very helpful

As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but does not affect overall functionality of the return platform. The features offered by AfterShip are robust and provide a lot of good options for the customers while staying affordable. AfterShip is very receptive to feedback and is constantly trying to improve based on their customer response. There are no hidden fees and support is always very kind and helpful. A lot of bigger return companies charge 3x as much for the same. I was also able to test functionality without being locked into any contracts. Overall, we have been happy with AfterShip and I would recommend giving them a try!