Reviews for AfterShip Returns & Exchanges

Great service and helpful when we needed to update things

This time they were helpful this time in helping me to get my account back to the correct plan. It was fairly easy when they walked me through it but overall not the most user friendly.

Quick and very helpful support!

seems easy to use and excellent customer support!!

Ayush was great helping me with the app and walked me through the steps. Awesome App! Great Support

An app with great solutions for my customers' refunds! Also the support team is always there for you, thanks Aditya! :)

Very helpful tech support and my issue was resolved quickly.

The customer service representative was quick to respond friendly and helpful.

looks very helpful for our business!!

Thanks for your valuable feedback. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

awesome co. to work with very helpful answered all questions and willing to help anytime.

Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.

Solgaard

2024-03-13

United States

Priyanka did well in assisting me with my concerns.

Studio by TCS

2024-03-12

United Kingdom

Excellent demo by Priyansh, you guys should have more people like him in your team.

I have to admit that aftership returns is the best and intuitive app to handle the headache of return process. As a business owner, it's not always to deal with clients. I needed more options they provide and a customer service to walk me through this sofware. I recommand you this app.

great customer support

Pretty easy to set up, chat associate was extremely helpful!

Helpful customer service. The app helps with the management of our returns. Helps keep returns easy and organized.

Easy to customize, navigate and get assistance. I enjoy the free trials because as a new business with limited capital it helps to try out apps and see how they integrate with your shop and then you can upgrade as earn funds.

I was looking for a free way to create a return center on my website and there free plan was filled with all the features I needed. It is a great option for me since I only process a few returns each month. I also use a few of their other services so it was very simple to integrate into my website.

Great support and app does what it says it does!

The app is pretty confusing to use, but is valuable for tracking returns. The functionality of the app is good, but it can be hard to find where to make the update you want or why something isn't working. Neha jumped on a call to walk through the setup with me, which was above and beyond my expectations.

Awesome app!! The integration with shopify platform went smooth, without any problems. The app provide a lot of features for free. Definitely recommended. And the support it's great! Nalinee the best!!

Great service!

Great app. Support is amazing and super helpful