Reviews for AfterShip Returns & Exchanges

Great support and very helpfull

helpful, friendly

Harvinder and Moazzan were great! I was having trouble purchasing a plan but they setup a quick google meeting and walked me through applying the coupon code properly. At the same time, a customer was having troubles creating a return label from the portal and they again quickly helped me fix a misconfiguration with my carrier label settings! Thanks guys really appreciate the awesome support!

Okay App with very minimal options to customize the process, furthermore for larger ventures there are a lot of smaller costs that are added on top

Quick and amazing service

A simple and at the same time very high quality and effective application. I highly recommend it.

Great service and very helpfull!

good

Perfect app, and works exactly how you would expect it and more

Very fast service and have had no issues with the setup. Looking forward to using the app. They took their badges off within 30 seconds of me messaging them which was impresive and a great first interaction with their customer support!

Great product and service. Moazzam was a huge help! Nalinee was clutch and swished a 3-pointer on a technical issue.

Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.

Nalinee answered all my questions, excellent support and went beyond my expectations

I am just a week in, but so far so good. I am at the first stage of just setting this up. I am finding that this will take some time to set up. That is actually a good thing, because this software gives you a lot of options. A one click install app usually doesn't do much. Be prepared to take your time to go through all of the details. In the end, I am hoping that this software will make our customers happy, make for a great return experience, and keep customers coming back. I will keep you posted as i proceed.

10/10

Bon SAV

Moazzam assisted with my inquiry and was straight to the point

Greatest app

Very helpful getting setup and worked great!

Excellent app and great service. The support team is very helpful. They patiently answered all my questions and helped with any concerns I had.

Aftership customer service is improving greatly. I had an issue today and needed assistance. Immediately, a video chat was set up and Neha walked me through my issue. LOVE THIS!

Really helpful!

Fantastic app! we needed something that was easy to navigate and help monitor our returns. This app does everything we need and more.

FUSION

2023-12-05

Denmark

Easy too use, easy to manage and not to forget .... customer satisfaction!

He was very successful in helping me with my trail and was prompt when doing it. I truly appreciate how kind and very professional everyone here is. Please keep up the good work Aftership team. Love It Here :)