Reviews for AfterShip Returns & Exchanges

Really easy to use and setup. Very brandable and customisable returns portal. Overall a great choice for returns management

Good app, good service. It would be great if it will be possible to automatically create giftcard. Nice app

Quick, knowledge, and accommodating customer support! Love the service so far! Thank you so much!!!!

Awesome customer services, you can ask everything with the online support. Almost instantly. And useful app to track the return of our store.

Great app! easy to use especially for beginners. Highly recommended it for starters. Makes it easy to have a good returns page.

A1 Customer Service!! I had an issue with the app and the customer service team was easy to contact.

This is my first time using it. The support was very helpful with the set up. I will come back when my customers actually being to use it!

Alamour The Label

2021-05-31

Australia

Customer support is very helpful and fast with responding. The app also works very well and speeds up the returns process.

Amazing customer service! workd perfectly for my customers and now i can relief from stress . i recommend this return center app!

Robust and powerful and 24/7 chat support which is realy helpful i greatly enjoy this app for retursn and also their tracking

The customer support is exceptional. Highly recommend. Takes the hassle out of returns and exchanges.

Priyanka has helped me twice over the past two days making sure I have all the details and how to operate! She even had me join a google meet so she could look at my screen to see what was wrong.

I was able to learn more about Aftership after reading the info on the website and watching YouTube videos. The helpful customer service rep named Nitish was available to answer any questions that I needed help with, while extending my free trial! I was very grateful for the help and quick responses.

I have been asked to write a review before even using the product. Customer Service was quick when trying to set up the free trial.

Customer support is friendly and does reply timely. Integration a bit messy at times. Smaller issues to upload images

I am currently testing put this app but I must say Priyanka from the CS team was very diligent and responsive. I enjoyed my interaction. Support is key when making a decision on such apps.

Best service ever! Fast with respons and provides excellent service. 5/5. I am a happy customer!!!!!

me encanta esta app cumple con todo lo que buscaba, es bastante completa gracias por el tutorial que trae se puede configurar todo

Ritika has been very helpful and responsive to our queries. Being patient and understanding. She has helped to clarify on our understanding of the Return Center features and its processes. Greatly appreciated.

so far so good. I really like this app and the ease of use. I'm just starting out and I love that they have a free plan for you to use to test out the app and see if it fits your needs.

The support was excelent. Priyanka was very patient and very proactive to help me. I really recommend this App.

Many customers have reported that return notifications don't work, plus limited customizations, limited accounts, and the worst customer service and support ever.

Province of Canada

2021-05-21

Canada

So far so good! And quick customer service. We've bene using the app for a little over a month now.

I love this app so much is has been great for my Shopify website and the support also has been great.

customer service helped me complete my task : ) I used the help chat and I was able to receive the help that I needed