Reviews for AfterShip Returns & Exchanges

Nice app, easy to use, would be better if we could customize the design of returns page a bit more to our preferences.

I used the customer service feature for help setting up my domain info and removing the "Powered by Aftership" verbiage. Their team was very helpful and responsive. They made it easy and straightforward. Thank you so much!

Very functional APP and fast support. I couldn't find any other APP like this one. It fits what I was looking for.

Abishek, thank you for the great service. Appreciate the efficiency! Customer care is fast and friendly. Keep it up!

This app is easy to use and a real time saver! It saves time by automating our returns process so we know what is coming back and why. Our customers appreciate the quick and easy process for returns too. Win, win!

Great app to improve customer experience regarding returns. Really quick to set up and easy to use. Let's hope it will be possible soon to host the app on a shopify page. Like AfterShip.

Download the app, and the setup was easy and smooth. I had some questions that got answered very quickly. I feel good that my customers will have a great experience using this app.

So far so awesome! We just started using it, but I am pretty sure that this will be an awesome feature for our customers.

I've installed this app few days ago and I had a few questions to customer service. They respond quickly in chat and also offered a voice call. Was very helpful, I got answers to my questions. Thanks!

Great app packed with many features unlike the others and you don't have to interact with every customer directly and easy to customize it.

This app has a good Service and customer care. It also offers several accessibility options. Enjoyed the app. Thank You.

This app is easy to use and has a free forever plan to get you started. Easy to customize return policy and page. Great customer support!

So far the app is easy to setup - in SOME ways - and the customer supposrt is initially very responsive... but then they take forEVER to answer questions, frequently do not understand the questions in the first place, frequently do not READ the questions properly, and need to send very simple requests such as "cancel my subscription" to another "team". Customer service requests go round and round and round and my experience has been extremely frustrating. Definitely considering looking for another option as soon as I can get one setup.

Great customer service getting set up! It allows me to set up my shipping easily, clearly, and works perfectly with my site!

It help's me with customer returns. I recommend this to others that may want to use the app for their own shop. Kudos

:D So far so good. Very easy to set up and helps the my tiny little boutique drop ship Shopify store look and feel more professional.

I have been chatting with Abhishek from Returns center on various return settings that we need for our business and he has been super helpful in helping me setup.

Priyanka was really helpful. I was confused about some things and she was patient and friendly and even extended my free trial.

We use this APP to handle automatic returns, which is very useful. The customer service responded promptly and very patiently.

The app is quite useful in the confirmation of the state of return items beforehand. Highly recommend.

This app is easy to use and makes it easier for customers to request returns! The design of the app, both front end and back end, is nice looking and their features and pricing are competitive. I would highly recommend. Makes our small brand look professional and approachable. Their customer support is also great!

We had a lot of inconvenience handling the returns manually. This app solved our headache. Especially thanks to Abhishek for being a true professional and supporting me quickly.

Great app to easily manage your returns and take the pressure of customer service emails. Support is a tad slow and service operators change mid enquiry which is frustrating.

I think this is a good app, in terms of customer service. My customers will see its easy to make a return so they will be more likely to buy.

Easy setup love that I can customize the look of my returns page. Easy directions for integrating to my website. Fast customer service.