Reviews for AfterShip Returns & Exchanges

Interesting app and great support team. Seems intuitive and easy to set up. I hope it servers its purpose.

Great, and very quick customer service. Very friendly and supportive team. Would highly recommend AfterShip for simplifying international returns :)

Great support. The team is always available immediately for assistance and is willing to look at developments for specific requirements. It is a pleasure to work with them

Great app! Easy to set up and smooth experience. Plus, very responsive customer service, always online! We're sticking with it!

This app is honestly the worst experience I have had. My shop is live and the customers service was terrible. The customer service person told me that the app had functionalities that it didn't. Everything is a manual process, it does not generate the resend order, it doesnt update your qtys.. You're honestly better off doing it through emails with the customer.

good and easy to use. Solve many return shipping items problems. Thanks for facilitating with such a great app.

I used this app for several returns using my Shopify shop, it really helps a lot with the tracking of the returned items and to control the stock in my shop. Very useful and easy. I really recommend it.

Customer support was quick and very easy to work with! I needed my “powered by” removed and they did it within 5 minutes!

I used this app to complete returns and it was very easy with the help of customer service. You can make a return and refund the order in one place and create return labels.

Great app that helps make returns easy and hassle free for my lovely customers Aftership customer service is amazing too!!

Very knowledgable support team with speedy responses. Efficient, straight forward app. Easy to use, very impressed. Have even set up rules to account for different warehouse return locations, which is very helpful and should save us plenty of admin time.

love and easy to use as this app has all of a lot of what you need. Has all the other add ons and great chat support

Excellent app and great support from the developer! A really simple way to run your returns system.

Customer support is great and very responsive. The app was easy to install and link to my store. Thank you aftership!!

Superb service and assistance! Extremely fast and accomodating! They were able to fix my requests and further suggest improvements I hadn't thought of.

Nice app, easy to use, would be better if we could customize the design of returns page a bit more to our preferences.

Very functional APP and fast support. I couldn't find any other APP like this one. It fits what I was looking for.

I used the customer service feature for help setting up my domain info and removing the "Powered by Aftership" verbiage. Their team was very helpful and responsive. They made it easy and straightforward. Thank you so much!

Abishek, thank you for the great service. Appreciate the efficiency! Customer care is fast and friendly. Keep it up!

So far so awesome! We just started using it, but I am pretty sure that this will be an awesome feature for our customers.

I've installed this app few days ago and I had a few questions to customer service. They respond quickly in chat and also offered a voice call. Was very helpful, I got answers to my questions. Thanks!

Download the app, and the setup was easy and smooth. I had some questions that got answered very quickly. I feel good that my customers will have a great experience using this app.

Great app to improve customer experience regarding returns. Really quick to set up and easy to use. Let's hope it will be possible soon to host the app on a shopify page. Like AfterShip.

This app is easy to use and a real time saver! It saves time by automating our returns process so we know what is coming back and why. Our customers appreciate the quick and easy process for returns too. Win, win!

So far the app is easy to setup - in SOME ways - and the customer supposrt is initially very responsive... but then they take forEVER to answer questions, frequently do not understand the questions in the first place, frequently do not READ the questions properly, and need to send very simple requests such as "cancel my subscription" to another "team". Customer service requests go round and round and round and my experience has been extremely frustrating. Definitely considering looking for another option as soon as I can get one setup.