Reviews for AfterShip Returns & Exchanges

good support, thanks for the help. Much appreciated. good support, thanks for the help. Much appreciated.

Helpful customer service. Easy access, problem resolved within one session. Thank you so much, highly recommend this app.

Excellent customer support and easy to use app. Priyanka helped me navigate backend in a way that made sense and resolved any issues I was having quickly. Thanks!

I have a great support and this app is very important for every shop...I come with another describe after 4 weeks :)

He did an amazing job helping me, the app is amazing and the prices are reasonable for a small business owner, I would recommend the app to everyone I know

Excellent customer service. Helped me throughout from setting up to creating my first return. Thank you

nice app worth trying, you won't regret it, and the customer service is very good. Excellent Job.

I'm using this app to provide an easy return process for customers. Excellent customer service. Will definitely recommend

Great customer support! Highly recommend. This app is great for keeping track and managing returns. It helped me remember who I needed to send a refund to after I received the return.

So far soo good! I had a couple quick questions, the live chat customer service was very helpful. The app was a breeze to set up, and I can't wait to see how it works in a month or so. :)

Great so far. Migrated from Bold Returns manager. This was a good alternative. Definitely will be trying this out for a while.

Top tech support, answerd all my questions in no time. Assisted me in hot to create a personal domain and other questions.

Very efficient. Good / fast customer service. Easy setup. No complaints. Would def recommend and they have several partnered apps too. We use AfterShip Returns and AfterShip. Both are excellent.

I use this app for my returns. The integration is easy, and customer service usually responds quickly.

We did not have a chance to use this app yet. The app appears to be easy to set up. The app has an area to track set up which is easy to follow. No concerns so far.

So far so good, only thing that there are no different themes available rather than only one where it is very difficult to add company's logo as per dimensions requests. Customer service is perfect!

Une application très pratique pour gérer les demandes de retours, facile d'utilisation pour les clients. Je recommande

Great customer service. Both associates were great help . I feel comfortable knowing that I can rely on them when needed.

Great app for returns, easy to install and get set up. customer service was a pleasure to deal with and responded quickly

Terrible customer service, the chat support is a joke. A simple request turned into what felt like hours of just "Allow me one moment", and then a different rep (avatar picture changed) just shows up with no warning, and just keeps repeating the same thing, "Allow me one moment". I actually don't know how long this brain dead simple request would have taken because I simply closed the chat window after like 45 minutes of waiting, and canceled my account. Don't have time for this.

I use this app for returns for my store that is launching soon. It seems pretty user friendly and I appreciate the customization options, though I wish more of it was automated so it wasn't so manual for a new business owner.

I was able to fix the issue that the emails requests for a return were going to the wrong email address in a short amount of time. Thank you!

As always another great experience. Fantastic staff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great app! Really helps us organize our returns efficiently. Super helpful support and quick responses to questions!

Super helpful support! She not only did what I had asked her to do but she went beyond and fixed other elements as well.