Reviews for AfterShip Returns & Exchanges

It seems great however the trial was supposed to be 14 days long and it ended a week earlier! hence the 4 stars.

I have not yet used the app, but the customer service is quick and efficient! Thank you for your help Nitish.

Great app to use to connect your store and give your customers service of returns. This is by far the best app out there

They have the FASTEST customer service support that I came across, I needed help and used the chat option and didn't expect for support agent to answer me right away and fixed the issue within 1 minute, wow! The app does what it says and makes like easier. Thanks, Aftership Team, good App.

The customer service is GREAT! The agent was very knowledgeable and quick to solve my issue. I look forward to my clients using this app

The customer service is GREAT! The agent was very knowledgeable and quick to solve my issue. I look forward to my clients using this app, IF needed.

Great app!! Makes it so easy for my customers to return. And the customer service is always there for any help

The Customer Service is good. But the integration is not that user friendly. I wish this can be incorporated into the account page.

Amazing app! We started with the free plan which allows you to have 3 returns every month. Once you start getting more returns, you can start with a paid plan.

Highly recommend- Love how this app makes the return process so much easier for returns and exchanges. Customers get email updates throughout the entire process so they're in the know about their return. After a few weeks of using the app and having several returns in process, I accidentally deleted the app and lost all my data. Looking back I wish I never panicked because the AfterShip team was able to pull up all my data and get it reinstalled on my store through the app! Thank you so much Samad, Raviz, Manish, Rohit, and Shahvaz!

I used the app to manage returns. I just install it and is working very well. The customer service is perfect, really helpful and quick. An update: I had a doubt about a request of return, and the customer service helped me again in few minutes. Very kind and professional.

Amazing service and app 100% recommend it they help me to get everything working very fast and very professional

Great app! but even better customer support, Ankush did a great job helping me with all my porblems.

Just installed this app. Very professional and saves time going back and forth with customers :) Who doesn't love an easy return process!

App súper fácil de utilizar. Estoy empezando ahora a usarla y de verdad que cumple su función perfectamente. El precio mensual me parece correcto. Por ahora muy contento, todo bien. Solo si pudieran más adelante añadir la opción de "no permitir devolver solo 1 artículo", sería muy perfecto, pero poco a poco. Gracias!

I needed an option to keep returns organized reliably. This program has done exactly what I needed. The support team is constantly available and ready to help as well.

Glad to find a user friendly plug in that automates my returns and exchanges! Plus their customer service was very prompt and helpful!

I use this app to help me stay organized with returns and exchanges. Super easy to use for both owner and customers which is a plus. This app doesn't charge you crazy amount of money to keep the app and i love how you can request to remove the app name at the bottom for free.

So far using it, it has been working great and has realy great features. Riyaz from support did a a great job getting back tome and doing what I needed

ANKUSH was delightful on the Chat. He gave me all the information I asked for and was very Professional, Insightful & Detailed. Looks like I will be working with AfterShip soon. Thank you Ankush.

I used this app to make returns portal for my site. It works really well and the support team is so helpful!!

Great App makes the process of returns very smooth for my customers. Support is always awesome to work with.

Pretty easy to set up. Haven’t started running yet so we will see how smooth it goes. I’m hoping it makes it a pretty easy process

Excellent customer service. The app work really good for my store, It help us keep a good tracking of the returns.

good support, thanks for the help. Much appreciated. good support, thanks for the help. Much appreciated.