Reviews for AfterShip Returns & Exchanges

One of the easiest returns apps to set-up and also has a very clear, clean look to it. Great basic functionality for returns. I hope in the future they also bring in some AI logic and rules to encourage exchanges and credits. That would be next level.

Very nice support and customer service, but a bit complicated some of the setup in the app. But easy to use.

so far I have not experienced any returns but from the look of the app, its amazing and a great solution for users and stores

I havent started using the app, but looking at its features i am sure it will meet all my expectations of what i installed it for.

Really really good app must give it a try also the customer support is very good and fast in response

Nice and easy to use than any other app. Good comunication with customer. I like their reponse. I recommend it

Very easy to set up. From the administrative side things are very easy to track and approve returns. Support is very quick and helpful with answering any questions I had.

very good customer service would for sure recommend 10/10 for anyone looking to mange there returns nice and easy

I am new to this app and quite impressed by the quality of service. The support team is amazing and resolve my questions instantly.

Hello! :) I had an issue with loading the AfterShip Returns Center page. And I received a strong and quick help! Thank You so much!

Great app, fast customer service. Literally helped me fix our only problem in under 5 minutes. Definitely recommend.

Customer support is so fast! Use friendly and super easy to use. Definitely recommend any automizly apps

Exceptional service from Sanjeet. Literally fixed my issue in seconds!!! Returns Center is a cornerstone of our online business. Highly recommended.

Excellent support!! Problems resolved very quickly!! Excellent support!! Problems resolved very quickly!!

awesome help from help center, super fast and nice. excited to get my returns more organized with the help of this app.

Used the customer service one time and it was helpful. Will continue to use the app and report again in the future.

Awesome App, great costumer support! Helped a lot with our returns making them a lot easier to handle.

Really love this app. I also love that the support section is EXTREMELY FAST with responses and resolving issues.

Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.

Great App. Excellent customer service and support, with quick response time and helpful resolutions.

The support has been great! But I want to change the spelling from Center to Centre on the portal which can't be done. We are in Australia and we use spelling centre so it would be great if that could be changed. I would also like to see refund button more visible as I resolved an order before refunding and was not able to go back and edit it. It would also be great to see the initiated return in shopify timeline Thanks for your help Ankush! You were very helpful :)

Really helpful customer service, quick to respond and help me set up my returns page. Excited to use the rest of their apps to help me grow my brand! :)

I used this app to help me understand the return process. Customer service was very helpful and professional.

I have not yet used the app, but the customer service is quick and efficient! Thank you for your help Nitish.

They can only use Postmen App to print labels, but Postmen App cannot solve a courier account issue within two weeks.