Reviews for AfterShip Returns & Exchanges

Customer support is excellent. I had many questions and they were patient and even did a video chat with me so they could see the issue first hand. Would recommend!

Easy to integrate. Very smooth installation, customizeable. Will be using on other stores in the future.

Just setting it up but so far the chat customer service has been really helpful! They answer quickly too.

Very good software, great communication, solve the problem in the first time. Very recommended. Hope to keep updating the software to make it more convenient for us to use...

Very prompt and friendly service. Ankush was very helpful and addressed my queries in a timely manner.

Aftership customer support is always available and helpful! The platform is extremely easy to use. I recommend it.

super application le support client ai top il vous aide a régler tout vos problème sont super sympas et patient. Il prenne le temps de vous lire il sont vraiment compètent je recommande cette application. cela vas vraiment bien m'aider pour ma boutique en ligne d'avoir une application de retour de qualité

Excellent support. I think Green Returns is an excellent feature and I was promptly directed to the article outlining its use. Sanjeet is the man!

Super easy to use and configure. We're new to it and hoping it helps with not only returns but how people consider purchasing from us.

Great app and the customer service is very fast. The customizing of the return page is very nice and can be branded like your store guidelines

I have begun using this app and so far it is quite useful. Ankush helped me out today with questions I had.

The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.

Terrible support. They gave me wrong instructions to move from the public app to the private app. My services were down and they weren't able to help me!

Super intuitive platform. They were able to extend the trial and the customer support was super helpful

I just installed the app and needed some help/ The online team was so quick to help me complete the set up. Instructions were easy to follow. Hopefully this will help the returns and exchange process easier.

Very knowledgeable and resolved all of my issues! Very prompt and very friendly. Great job! Thank you so much

Super easy to navigate with lots of amazing feature. Customer Service is also superb! Nitish helped me set up my custom domain quickly!

I liked that Nitish was determined to resolve my issue. A quicker way to resolve issues would be an actual conversations vs a chat. The agent prior to him only sent links not helping resolve my issue. He had great customer service, patience and walked me through the process.

Nitish from customer support was help me a lot for understanding how the app works. Very supportive and well made app. I like it. Thank you!

Ankush was great, helped me with all my queries. The best customer service I have had on an app, speedy replies.

amazing CS so far. app looks great. would recommend using the apps from this company to help your brand

This app is pretty good, it allows me to manage my returns better, and I can set up a custom domain preface infront of it's non-changeable domain (like .myshopify), and customer service is great.

So, I gave Sanjeet a run for his money today. I have to say he worked tirelessly to help me. He managed to fix the problem, with great communication!. Well Done Sanjeet! An asset To the company!

I like how the AfterShip App manages returns, accessibility, support and also the store credit feature.

Indispensable app to manage store returns. Furthermore, the customer service is very kind and immediately ready to solve any doubt or problem I encountere.