Reviews for AfterShip Returns & Exchanges

Customer Service is very quick to help you and always there. I would really recommend it to anyone.

nice,really usefull thanks.I think its best for return tools,hope yall do it contine,we will support u

App is pretty intuitive and even if you had questions, Support was very responsive and quick to help! Would recommend.

Terrific customer service. Just getting things setup and they were happy to jump on a screen share and quickly answer a bunch of questions I had. I'd definitely recommend this app and their team.

he was great and very helpful he answer all my questions and show me where to go to add my return url.

Very helpful customer service, attentive and professional. Easy to use app. Vey clear. User friendly for store owner and customer.

This app is very powerful. It requires quite a bit of configuration and help from support but it's worth the effort.

I was having issues setting up my domain, and Sanjeet was incredibly helpful. He connected with me over Google Meet and walked me through the entire process. Excellent customer service and very knowledgable!

They have flexible pricing packages for any store level. That helps give it a shot and understand how resourceful this tool can become.

Great support via bot. Really helped a lot (including solving a specific case with screenshots). Thanks.

I was very impressed with how attentive and quickly customer service was able to help me find a solution to my problem.

Great app, great support team, thanks Samad. He helped me thru out process and the team is very responsive

Such a great app to handle returns. No issues yet and a top-notch app thus far. Highly recommend it to any store owner. Support has been fantastic! They even helped with some recent issues with my custom returns page.

The APP does everything it stands for, really useful to automatize the return process. All my questions were immediately handled by Ankush with ease, amazing support!

The description looks great, but after spening a lot of time trying to make it work I discovered that a lot of things have to be done manually. Even the stock of the returned items has to be changed manually!! You do not see any of the return information in the original order. So there is no integration with Shopify that will help you make returns easier.

This App saves our team so much time, and the customers love it too! If you have any issues or questions, support is immediately available, and always very helpful. 5 Stars!

It was easy to set up my return page. The customer support is awesome. I recommend this app to make returns easy to handle.

I just started creating the app for my Shopify store. I had an issue and Sanjeet responded very completely and solved my issue. I look forward to using their service and will leave a more thorough review once I start using the app.

Great support. Really fast real time chat. Pretty rare for apps these days. Thank you Aftership! Thank you!.

the support was very helpful and gave me all the proper answers thanks for all the experience on the process

I really do like the app but the customer service isn't the best. I reached out for a question about my return window being 14 days (I had a customer submit a request well after her 14 days had past. - months) I was advised to refer to a screenshot of my return window. I wanted to know how this was possible. I never recvd a response. Only until I advised I would write a review.

So far I am liking the app. The customer service has been excellent, which is always very important, especially when you are learning how to navigate the app. Nitish was very helpful, even screen sharing with me to show me how to do something. :) Thank you Nitish for your help

Speedy and excellent customer service. I appreciate their patients with me while guiding me on getting my trial extended.

Easy, loads of options, greatly reduces customer service interactions by allowing the customer to get all the info and service they need, as desired.

Very good software, great communication, solve the problem in the first time. Very recommended. Hope to keep updating the software to make it more convenient for us to use...