Reviews for AfterShip Returns & Exchanges

Very useful and easy to use for costumers. Costumer service is excellent! Had a little problem with loading the return page and they assist me extremely fast. problem was solved in minutes!

Very nice customer service. They responded almost instantly! I was looking for a returns center for a long time and finally found a good one.

great app - provides everything you need for smooth tracking of your returns with variety of statuses

Very fast customer service, my issue was answered and resolved jn a timely and efficient manner. Your plans are extremely affordable aswell!

amazing app. does exactly what it says on the tin. Top class. All queries were answered immediately and the staff were very helpful when I needed certain aspects editing.

Very fast and helpful online support! The person that helped me set up some of my return details was very knowledgeable and helpful!

Nexus Clothing

2021-12-23

United States

The app works on how it is intended, recommend for growing your brand, started with them on the free plan, and now growing as needed

Not Monday

2021-12-23

United States

Was very easy to get set up. Their team was there to clarify answers to a couple of questions that I had and they volunteered to help in any way they could...

Awesome app. I really appreciated the prompt help on the platform and the level of customer service.

Just downloaded the app but seems easy to use and exactly what we need so far. Extremely quick response from customer service!

Very professional app to help with our returns. Would recommend to other businesses and brands to use.

good service !! Keep up the good work. good service !! Keep up the good work. good service !! Keep up the good work.

one of the best apps to ensure customer satisfaction! absolutely awesome ! very fast and efficient customer support!

We had a nightmare time trying to install and ultimately couldn't be comfortable with this app having access to our store and customers. We deleted it.

Like it. Great app. Clean and simple to use. I have used this app for many years. It has made my business more legitimate.

We recently used it with a return, and it has been ok. I´ve had some doubts about the process, and their customer service has always been fast and efficient.

Very nice and helpful. I asked a question on why the returns website doesn't work and they promptly guided me through it. Amit was awesome!

The customer service is excellent, and the website is extremely easy to navigate. I would definitely recommend.

The customer service is always really helpful! They always help us to solve our problems quickly, through the chat!

Wondering app and very useful, saved me hundreds of time spent handling returns, and I highly recommend this app, these guys are fast lol!!!!! customer service on point i cant complain

Great app - had a few questions but the support team have been excellent at answering all our queries promptly. Only snag is extra seats is a bit expensive so we are restricted to one user doing returns.

Highly recommended the app. perfect and super quick! Customer service helped me out directly. very happy with the service ;)

Priyanka was a HUGE help with trying to get my organizations straightened out in the system and getting me all set up to run my store with returns. Forever grateful for the customer service with this app. *** UPDATE** Well apparently my store was never connected to the app and I was receiving a bunch of error messages and customer complaints. I reached out to customer service for assistance and they kept closing my case. Samad was rude and impatient and was not helpful at all. I am deleting this app and do not recommend.

perfect and super quick! I am looking forward to use the app and make my customers happy :) thank you :)

great App great service, the team helped me out directly. I am very happy with the service they provided