Reviews for AfterShip Returns & Exchanges

Make the process much more efficient! Would definitely recommend to save time and help you get organised

Easy to customize, love that they prepopulated a return and exchange policy. Looking forward to using it.

fast responsive customer service. Have utilized the app as of yet but I think it will be a great addition to my website.

Their support is always online to help us. They helped me with the questions that I had in less than 5 min. I will sure love the app. Anxious to start using it!

Top Support und einfach einzustellen. Bis jetzt bin ich sehr zufrieden mit der App. Lohnt sich auch für kleine Unternehmen.

Love the App and love their customer service. Please use thier pricing plans in your advantage as they have free plan option Bests

The app seems to be good. I've just tried couple of test orders and still waiting to see how it works when live. I've had previously an issue setting up the app and paying for SSL but after a discussion with support it has been sorted. The supper helped me to set custom domain and everything so now I hope it makes our exchange and return process faster and smooth for us and our customers.

I am still in configuration but the app is working well so far. The shipping integrations are more challenging than the returns manager.

TKEQ the shop

2022-04-27

Canada

Easy to work with. Helpful support! Great layouts that look seamless with Shopify themes. Happy to offer our customers a simple process.

good feature ... but the return labels are expensive good customer service... first few days customers had hard time downloading the labels but then it got ok

I used this app to help me process returns and have been very impressed the app's UI and the similarity to my Shopify control hub. The customer service was kind and efficient as well. Would definitely recommend to other brands

Great shopify app highly recommend it use. Great customer service too. Highly recommend shopify app.

So far it's good, the staff was friendly and helpful thanks, sent the correct links and replied promptly .

esta aplicación a diferencia de otras es bastante intuitiva y fácil de trabajar con ella. Nos gustaría que las mejoras que hagan los desarrolladores recibir notificaciones

Sanjeet from Return Center is great. I was asking him to check for us for the "Update App" pop up message. He checked for us quickly and reconfirm with the auto-restock for our shop. Helpful and Attentive. Thank you.

King Ice

2022-04-25

United States

Very helpful app, I really appreciate the immediate response with any questions. Much more professional solution to offer customers instead of using emails. We are getting our customer's requests with less emails and time spent on our part.

Je suis très satisfaite de l'application. Cela répond à mes besoins, et l'équipe est super. Ils répondent rapidement à mes demandes.

Poupette St Barth

2022-04-21

Hong Kong SAR

We have been using the Aftership app for over two years now, and we are fully satisfied. Everything's automated and the support team is very reactive!

The Barbell Cartel

2022-04-20

United States

Have switched over from Return magic. It is similar, but i believe it works better from the customer side. we are still working out some little issues as we are new to it. ive had to ask customer support for help a few times, but they always answer very quickly, and have helped my issues. 5 star once i figure it all out.

Struggled with support at first over the weekend, but they got back to me and we very apologetic and responded promptly to help solve our problem. I really appreciate their help and attention to the matter.

I use this app for customers to have a seamless return experience. It allows customers to return items easily

I added this app to help me set up a return procedure for my store. I had some questions about the set up process and reached out to support who quickly helped me out! This app is great for automizing your return process and is customizable for your brand. If you need help with creating return labels this App is sure to help you out!

I used the live chat to have my custom domain set up. Samad walked me through the process. He verified and completed the setup accurately. Overall my experience was good.

I appreciate the quick help from customer service. So far I like the user friendliness of AfterShip Returns Center.

App muy recomendada, muy facil de usar y intuitiva, de las mejores que e visto en la app de shopify, atencion al cliente muy rapida