Reviews for AfterShip Returns & Exchanges

great service from help desk when support was needed. Easy to use interface that is similar to shopify menu structure

great customer service :) I need some clarification on how the app really worked and the agent was very helpful

This app has been a life saver. It is not the most intuitive to set up and can be a bit wonky at first but once you get the hang of it, it works great .

Support has been so terrible I have had to change my review from 5 stars to 1 star. We had a great year with this app but it suddenly broke down and the support has been useless to say the least. I have been working with them in chat and email back and forth daily for two weeks and they frequently just tell me the issue is my courier account even though it's THEIR discounted USPS account that is now broken. Their app won't allow the courier to be deleted and my new personal courier accounts that have been added are not working either.

The Aftership app is very robust and is an excellent return app. Support personnel is extremely helpul.

Great customer care! Very quick to respond and patient with my requests. Would recommend for anyone looking for a returns automation service

So far so good! Just downloaded and help was at my finger tips so I am very excited to see the growth

Customer service is amazing! Prompt reply and friendly communication. Aditya solved all my problems. Thanks!

Great customer service, quick and helpful, helped me when i wasn't sure if this could work with aliexpress dropshipping and it can

Great customer service! Great customer feedback! Great customer engagement Thank you so much for helping my store!

Just started on this app. Curious to know if it will solve all our issues. The customer service was speedy with a lot of helpful articles to guide me as a newbie.

Nous utilisons cette application pour gérer nos retours produit. La mise en place est simple, on s'y retrouve facilement dans l'interface, et il y a de nombreuses options pour adapter le processus de retours à nos besoins. En plus, l'équipe support est très réactive et à l'écoute.

Amazing app and very efficient support from agent. I've used them for all my business and im super happy and always recommend.

Moazzam helped me with an issue with shipping instructions and he was very helpful. Some details needs to be able to be changed easier than they are currently and shipping is one - it's so important, fishing around to find it is frustrating. Thanks Moazzam

BLOOM ACTIVEWEAR

2022-05-17

United States

Samad answered all my questions to make this set up easy! The app looks very easy to use and was very easy to set up.

really great, and already fills in alot of return info I needed help with something, and samad instantly helped, very responsive and really fixed what i needed. i recommend this app.

Great user interface and customer service. Aftership Returns Center has allowed us to manage our return and exchange as well as refund policy in a seamless way.

great support! when I was testing with this app, I found problem in creating label upon approving a return. I contacted the support by chat, and quickly I got the response and the problem was solved.

Their service is really good especially when needed to fix problems fast! they are always happy to help

AfterShip customer support is very fast. The staff member that I chatted with today did a great job solving my problem quickly.

Support was great the app is excellent! Return Center has helped simplify our business and help our customers!

This review is for great customer support system of the app. I had a question, connected with their representative in minutes via chat bubble. They helped right away.

Un logiciel indispensable pour le confort des clients et du vendeur, Personnalisation des couleurs des thèmes variés .

Great help from Ayushi! Quick response and answered any questions I had with great care. Would definitely recommend.

Powerful and Amazing app, provides most of the features that we clients need. Amazing customer service with fast response. To, Ayushi, Anmol and Moazzam. Thank you so much. Highly recommended app.