Reviews for AfterShip Returns & Exchanges

Moaazzam from Aftership was very helpful and cleared all my doubts through out the process of testing.

I've been using returns center for a few years now and the service has been incredible in mitigating returns for my customers. It saves me time on answering emails and my customers appreciate the easy form process. The support team at Aftership are awesome too. Responsive and helpful. Aditi was recently super helpful with a billing issue I was having. My issue was sorted out within minutes and all my experiences with their support team have been similar. They really make the entire app experience easy. Highly recommend!

I had a great experience with Ayushi she was so helpful and quick in her response! Best customer service!

very happy with the app. The team is very reactive and helpful. My customers are going to love this return process

Quicky to connect the RMA issue & label printing. It will be solved a lot of tickets with the RMA team. Very helpful.

wonderful and helpful customer service happy to be using them .........................................

Quick response and helpful. Would highly recommend AfterShip for a great experience. I rate 5 out of 5 Stars

Fantastic support and great app. Keep it up! It has solved our issue of managing returns and refunds seamlessly

Works great! They are very prompted with their customer service! I am looking forward to using more features.

SimpleModerne

2022-12-05

Netherlands

Have been using this return app for a few years now. Easy to install and set up your return page & return rules. It saves time by allowing customers to fill in their requests on their own. Things can be automated. They also have some label generation capacities, but I have not been using this option it as this is more US oriented service.

Its a very good app although the pricing is a bit too high, and i would accept 5-8$ dollar range anythign higher is a bit crazy but this app is good, but customer service is good.

Easy to setup and great support to answer any setup questions. Provides many options to match all customer return reasons.

Excellent app & support team I highly recommend their tools to all shopify store owners. The tool has greatly reduced emails from customers and everything can be easily managed in the dashboard.

A very nice person and helpful. My website just launched and I just wanted everything to go smooth for the customer. And I can't afford to pay for more apps, so extending the trial will be great.

I got immediate and fast help with setting it up! I haven't had to use it yet but I am glad to know if I need assistance its available.

Ayushi dealt with my requests and questions quick and clearly. The ability to exchange one item for another product is not available in this app and having to download another app is annoying. I now know that it is free so I will look into it.

Ayushi was very helpful and patient with me. She answered all my question professionally, very useful and efficient customer service. I will recommend if you are considering Aftership.

moazzam really nice and informative. i appreciated his help and timely service and fast responses in helping me out

I have not had to use their services yet, but they have really good customer service. They are fast and very helpful.

Great support, very friendly app. It has a lot of features, and perfect to automate the process. Recommended!

This app is amazing for managing returns. Streamlines the whole process. Setup was super easy & intuitive. Support was super helpful in getting some things set up.

Great customer service Ayushi is amazing! She answered all my questions very fast and accurately! Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrreat!

Unfortunately the app can't translate properly to danish. It has some large translation issues. Otherwise it works great, but we can't use it because of the translation issues.

Maozzam was really helpful in resolving the questions that I had around set up. The portal has all the functionality that I need and has worked really well for me so far

担当者のチャットによる対応が素晴らしかったです。ブランドを保持した運用が可能です。サイトの規模に合わせた利用料金は魅力的で、小規模の場合には無料プランを利用できることは大きな魅力の一つだと感じました。