Reviews for AfterShip Returns & Exchanges

I am extremely pleased with the exceptional support I received. The team went above and beyond to address my concerns promptly and professionally. Their expertise and responsiveness were outstanding, and I am grateful for their assistance. Their commitment to customer satisfaction is commendable, and I highly recommend their services. I am truly impressed with the level of support I received and will continue to rely on their expertise in the future. Thank you for exceeding my expectations and providing top-notch support! best regards

Lovish is very helpful!

Really happy with the service! Great communication and staff is extremely helpful :) Would definitely recommend

easy to navigate, very helpful and friendly staff members. Always receive very prompt reply, no wait time!

Ayush was quick, respectful, and thorough in resolving all my service requirements. Great customer service experience.

Amazing app and support team! Very experienced people. App has lots of integrations for a seamlessly customer experience when receiving notifications or creating the returns. Thank you Ayushi!

Flexliving

2023-04-10

United States

CS is replying promptly. She/he is amazing.

Really good service and really good app, much recommended to others who are interested in a good return page!

I had a positive experience with the customer service representative. I would reach out for assistance again.

The support has helped me very quickly and reliably. All my questions were answered and solved in a very professional way. Thank you very much!

great support. the app looks nice, will have to check everything first. But for now it looks very nice and handy

Ayushi was very helpful and attentive with all my questions and concerns. I feel more comfortable utilizing the platform.

Lovish had a quick response to my question and supplied detailed screenshots that allowed me to self serve.

Unfassbar schlechte User Experience! Innerhalb der App "Retoure" wechselt es in "Tracking", sodass der falsche Plan gebucht wurde. Herausgeschmissene Zeit und Geld. Mega frustrierende App!!

Aftership has been a real-time saver. We have been using this app for a while. Customer support is awesome. They always make sure to help us with any issues (if any) we encounter. I highly recommend this app to anyone looking for a dependable app to help them with their returns process and help them save time.

Great support, they answered all my questions. The installing and setting is very easy and you can always have support from the customer service in case is needed.

Just installed it but it was quick and easy to set up. CS was helpful too! Only 4 stars because I haven't yet had customers use it.

easy to use, affordable pricing method too. great app. look forward to using it on our other brands websites too.

The best app for my store , it's a very good app for the return on my website very very good. Thanks for all

Afters hip is great always use it with my other brands and it does and deliver great service at all times.

I recently had the pleasure of dealing with the customer service team. From the moment I first reached out for assistance, I was met with prompt, knowledgeable, and friendly service. The customer service representative was able to answer all of my questions clearly and efficiently, ensuring that my issue was resolved quickly. I was also impressed by the team's willingness to go the extra mile to ensure that I was satisfied with their service. I could tell that their team was highly trained and passionate about helping customers. I would highly recommend AfterShip Returns to anyone looking for top-notch customer service!. Great Customer Service. Thank you Prabha.

Ankush was very helpful, love the service, was very patient, really happy with it! .................

I recently had to contact AfterShip support regarding my returns centre. The agents were very helpful and were very persistent in helping me troubleshoot a resolution to a very tricky problem. I had a great experience with AfterShip agents and would definitely recommend their service to others.

They helped me very quick and didn't bother to awnser all my questions! 5 stars, I can contact them whenever I want 24/7.

Tom Raffield

2023-03-22

United Kingdom

I'm currently on a trial of this app and finding it to meet our needs. The interface is clean and well-designed as well as intuitive and the functionality is just what we're looking for. I'm had to contact support with some queries, and they've all been answered quickly and efficiently.