Reviews for AfterShip Returns & Exchanges

have a great day for you hello nice to see you soon love you and your family and friends is it possible to see you soon hi to see you soon love you and your family and friends is it possible to see you haonature.com nectw721.com twcctz500@gmail.com twcctz50@gmail.com

Moazzam spent time help me solve shipping from US. his service is great, unfortunately aftership doesn't support UK credit card when setting USPC returns shipping therefore we can't use aftership to manage our returns for US customers using USPS. I hope enhance this feature

BB Branded

2023-08-04

Canada

Very helpful & took the time to show me everything needed for me to make a proper decision. thanks for you help

Nalinee was great. Resolved my issue. App can be a bit buggy but does the job. Customers seem happy with it.

Spoke with a team member to review their platform for our business. The team member was knowledgeable and very helpful in answering all our specific questions.

Great service, Very helpful customer service. Above and beyond to solve issues and show the system functions.

sehr tolle app kann ich nur empfehlen! volkommen funktionstüchtig und effiziente kaum zu fassen wie gut es ist!

Amazing app and service. They respond very quickly and was able to help me with all I asked for. We have used the app for a while now. Very happy with it so far.

The Customer Service Agent was very helpful and patient in working to resolve my issues.............

App can be a little complicated but assistance is great, just got help from Moazzam and problem was solved very quickly

Bender Gloves

2023-07-27

United States

Excellent customer service, very fast to resolve any issues that comes up. Love the app so far, easy for the customer to use.

Amazing support. I had a few questions regarding setting up the return labels and had help right away and they even jumped on a google meeting to make the explanation much easier! Definitely use!

This is an incredible app, super easy to integrate into Shopify, and very advanced. Works perfectly, and the support is brilliant. Highly recommended!!

A little bit difficult to navigate but the support team are right on hand to assist! They answer very quickly and efficiently.

Moazzam was a great a help! Got us onboard fast and easy.

Good support from the team. Thank you so much for your time. It was helpful . the app is very interesting

So far its been great and I look forward to using this app with my Shopify store to make the process of returns and exchanges easier. Adiyta Pundir really helped me get things set up and was very helpful and knowledgeable! Thanks!

Moazzam was very helpful! Wonderful app but could still some updates. Looking forward to what they are able to do with their app.

I recently added Aftership Returns to my online store and I was thoroughly impressed with the experience. The platform's interface was intuitive and seamless, making the setup process a breeze. The integration was straightforward and the provided steps made it even easier. The developers clearly paid attention to the details and ensured a hassle-free experience for both customers and store owners. To my surprise, they even scheduled a demo with Loovish, who was fantastic in showing me how the app works via a Zoom meeting. I had the pleasure of working with him and he was extremely helpful in ensuring my store was functioning correctly. The customer service team at Aftership was phenomenal, with Neha standing out as an exceptional representative. She provided top-notch service, promptly addressing all my questions and ensuring the app was installed and operational on my store. She was efficient and effective in addressing my concerns and even went above and beyond by providing step-by-step screenshots on how to tackle my issues to resolve the problem. I'm extremely grateful for her assistance and highly recommend this app to other Shopify store owners looking to improve their customers' shopping experience.

Great experience so far! Works like a charm and the customer service rocks! Definitely a MUST HAVE APP!!

Gerat service, sorted a big problem for me. Thanks Moazzam, you were great and walked me through the solution.

I had a fantastic experience chatting with the Aftership representative. She provided prompt assistance and quickly resolved my issue. Her professionalism and helpfulness were greatly appreciated.

True Glory Hair

2023-07-12

United States

Great communication and fast troubleshooting. They were able to solve my issues quickly and walk me through the platform.

Great customer service, I talked with Panda and a few others (Neha, Nallnee) and they have been extremely helpful in resolving the issues during the setup process. They have gone out of their way to ensure that our returns work.

What Katie Did

2023-07-11

United Kingdom

Nalinee was super helpful and efficient and all issues were fully resolved and clearly explained. Thank you Nalinee!