Reviews for Zoko ‑ WhatsApp Catalog & API

At first, it was a little difficult to understand, but as and when we started using it we realized how powerful and easy it was to send automatic messages. The templates are very easy to set and the broadcast is the best feature. It helped us in reviving old customers who had not placed an order recently. If there were 6 stars I would have definitely given 6. Thanks a lot to the ZOKO Team for making this app.

Good platform to be in touch with the customers and for other professional benefits, Quick replies too.

We've been using Zoko for the last few weeks. Currently, we use it for abandoned cart nudges, and we've seen an immediate improvement in abandoned cart conversion rates vs only email nudges. Rahul, from the team, has been super responsive and proactive in answering all our queries and guiding us through the various use cases. Thanks for the wonderful experience so far team!

We started using this app for customer support and analytics and so far we had an amazing experience.

We have been using zoko since 8 months. Zoko has immensely improved our customer interactions on whatsapp and inturn improved the sales. Their customer service team is excellent. They are very open to new suggestions and have been very prompt in deploying new features. We have had very good experience and would strongly recommend Zoko.

I have used whatsapp with multiple business API provider. but Zoko is one of the best. They have a beautiful product, if you have suggestions on the product and it will help for others also. Definitely they will consider it in the development. One of the finest service to help with your issues at anytime. Kudos to Arjun,Rahul and team! Great Work...

Sin duda la mejor app para manejar y notificar las ordenes a nuestros clientes por medio de whatsapp api, lo recomiendo ampliamente

It helped me to have professional conversion and update them about their orders in a hazzle free way.

I used this apps to do service for my customer, my customer satisfy with the service too, the tools provided by the apps is excellent, hope to get more features in future

Nice Application easy to implement, Good Experience with Zoko Team, I highly recommend people to use it.

So far so good. Reliable and no issues. Easily set up our WhatsApp approvals and templates. What's lacking is a function where we can leave messages or tasks for other team members. The current setup where team messages are left at the same place as the conversation with customers is not good because there is a risk we'll forget to turn on private mode. Would be great if they can set up something like Shopify Inbox (or just integrate with Shopify Inbox).

It's been 1 year we are using this app, working perfectly with shipping updates, campaigns, chats, up-selling... Kudos to the team, timely assistance is one of the key feature!..

I use this app like 90% out of 20 Hours day. Life Saver and an Impression Creator. Team People like Abbee and Jayesh are true Ambassadors. It puts a conversation with a customer into such an ease that doing business is super smooth... I recommend this to all MSME's... Way to Go ZOKO... Zoko, Taali Thoko...

It's a very useful App, the support team is also excellent. This app covers all the automations and provides various other solution which is very helpful in customer engagement and post purchase communication.

Superb app and amazing support from Rahul and his team. I have recommended them to many friends and colleagues. The team have always been there to answer queries and guide me. They are also open to customisations if they make sense to the wider community. Good stuff!

We are using this app for transactional communication with the customers, and sending broadcast messages. It's fulfilling the requirements. The are improving as per the requirements, and their system is real easy to operate. Not to miss, the real time support we get from their team is appreciable.

This app has helped us increase our business by 30% and the level of engagement it allows for with our customers is exceptional. We're very happy Zoko customers and would highly recommend them for your business. The interface is improving with every day so we're excited to be on this journey with them as they grow.

Signed up. Waited for days and weeks to get registered but nothing happened. Was so excited but in the end.......So sad.

Neat and easy solution for WhatsApp integration. Love the ability to make orders for WhatsApp without leaving the app. Broadcast also comes handy and creates a lot of conversations. Amazing customer support. Must try if you want to integrate WhatsApp.

Smoodies

2021-09-28

India

I've been using Zoko for some time now - very happy with customer support & onboarding was effortless! Its great UI, very intuitive, and a lot of useful features for a Shopify merchant. Customer service just got easier!

ZOKO team is far the best help in terms of onboarding and support. Highly recommend using their service!

Me ha gustado mucho el trabajo del equipo de Zoko y la agilidad con que solucionan los inconvenientes, han crecido mucho en este tiempo y no cambiaria de proveedor.

I used this app to help me manage my whatsapp chats, as many customers prefer communication via whatsapp. It is quite technical, but great help is around. Thank you!

RAS Luxury Oils

2021-08-31

India

Best WA Tool from Zoko. Liked the automation feature for Shopify. Helped our customer care team a lot.

- Great product by Zoko - Improved my team's efficiency and productivity by leaps and bounds - Very impressed with the hand-holding and after sale service, special regards to Rahul. - Very competitive pricing. - Beautiful user friendly UI & UX 5/5 ratings from team Natural Vibes.