Reviews for Zoko ‑ WhatsApp Catalog & API

Eyewearlabs

2022-03-15

India

We have been using this app since 2 years now and the results have been great. The customer support team has always helped us resolve any issues or queries. The app also helped us reduce customer grievances and improve our customer feedback score. The app has simplified the workflow between teams and increased productivity. We highly recommend this app.

Excellent app and even better customer service. Thank you so much for all the assistance and look forward to working together

This app is amazing, it will connnect to your own whatsapp line and manage incoming messages with multiple agents and the best of all is that it is deeply connected with shopify being able to send all ecommerce notifications thru your own whatsapp!!! And the support is the best, they will meet with you any day you want to set every message and features from their amazing app. Thank you so much for developing this app!

Uniform Craft

2022-03-10

India

The abandoned cart recoveries that we got out of this app was terrific ! We also found some useful workflows for some exception cases. Over all highly recommended !

This is the BEST one I've used till date. They got me a green tick on whatsApp within a day. And all the functionalities are wonderful. They have a SUPERB team that is accessible and helps you resolve any issues within minutes. I highly recommend this for anyone who wants automation through WhatsApp.

Very useful app for ecommerce business. All social media under one platform for chatting with customer made it ease of operation. This is worth for business.

We have tried at least 5 different companies for WhatsApp Api and non of them comes close to Zoko in functionality. If WhatsApp is a popular communication medium in your region give Zoko a try, you wont be disappointed with the results! P.s great customer service!

THANKS ZOKO, TREMENDOUS SERVICES, THEY DELIVERED WHAT THEY HAVE NOT PROMISED, HOPE TO WORK WITH YOU FOR LONG TERMS, LIKE VERY LOOOONG

I usually dont leave reviews, but I didn't want to pass up the opportunity to do so because ZOKO is the best technological application that we have used to maximize the Shopify ecosystem. ZOKO's interface is very intuitive and easy to use, and it also has many very interesting features if your online store is on Shopify (i.e. place orders, track shipments, cancel items, among many others). In addition, the ZOKO team is totally open to developing new features so that we all benefit from the new capabilities. If you want to use the app not just for customer support, but to truly increase conversion rate, ZOKO is the ideal tool for you!

The best application for perfect messaging. Interact with the customer in a single platform, have multiple users to reply to messages and an intuitive application with excellent functionality. This is ZOKO! It makes your life easier and they have impeccable assistance

Zymrat

2022-02-10

India

Super supportive team and super efficient app. If you have whatsapp api, then the entire setup takes few minutes and the crucial campaigns like abandoned cart start going out within no time.

Great experience, They not only helped set up the account but also suggested for getting a green tick which they further helped to process the application behalf of us. Highly recommended.

We have used Zoko for some time now and what we like best is their amazing customer service. The onboarding is just so smooth and their team is readily available to guide. Highly recommended!

The proactiveness of team and the support that they provide:) They are ready to take in feedbacks and implement the add on features as well.

Amazing app, amazing support team ! Always there to help us with any query that we have. Sometimes even responded at midnight. Highly recommended

Really love their support team. The platform is well equipped with a lot of useful features for my Shopify store.

Great App! I used this app to manage our WhatsApp chats and send abandoned cart notifications. It has a good UI, and it's very easy to set up new templates and create automation flows. The support is fantastic! The app is constantly developing and providing us with more features, which is excellent.

The app works great. I use this app to notify my customers about their orders and for broadcasting promotional messages. Customer support is also good.

I used this app to get me more connects and leads. This helps me in the same. It would be better if the costs come down for every conversation.

The support team is Very Helpful! They are improving their product day by day and their onboarding process is also very smooth.

Our daily conversations with customers has been greatly simplified since we started using Zoko. The support is amazing! The app is constantly developing and providing us with more features geared towards increasing sales, which is excellent.

This app fits our use-case perfectly! It's super easy to share information about items with customers, send them a link to the checkout, create automation flows, and so much more. The interface is easy to use and intuitive, having some smart user experience choices. The support team is hands-on and responds quickly. They really take the time to understand your problems and go out of their way to help you succeed. This a great attitude! We didn't even know such a neat tool existed until we stumbled upon it, which brought our business operations to the next level. Thanks a lot, guys!!

Our all customer communication, updates run on Zoko. Very useful. Recommend this for teams managing customer interactions.

Superb app, with great new features being launched almost every month. We've used them for customer conversations across the entire business. Very helpful service from the customer success teams too.

We have been using Zoko since 2 months. This has enabled us in reaching out to our customers conveniently and sending them details about our products. Zoko team has been giving great support throughout!