Reviews for Zendrop ‑ Dropshipping & POD

So Good App to use as a starter and pro

Great customer support

Une interface on ne peut plus intuitive, un site fonctionnel et un support exceptionnel ! Des échanges clairs et rapides. Aussi, le support se charge de traiter vos demandes directement auprès des usines. Bref, top !

Nothing is a bother to them vary patient thank you for everything

I've started using zendrop recently, and they've been great. makes fulfilling your order easy, and their customer support is great.

Great customer service from Jobelle

best supplier they have a grate customer service

Great Service and very helpful!

Amazing staff, amazing service.

Me párese muy buena app se las recomiendo me gustó la atención q te dan y solusiones

as a first question ,i got good answers.i was wondering about prices included shipping prices and product costs.agent was very kind to me.and i understood how to manage prices .product cost+shipping.means totals product cost on zendrop.your shop price needs to be higher to avoid losing money..and get profit

I have to say that joining Zendrop is one of the best decisions I have made, I love the products and their customer service. My last issue I was helped by Kelley and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move.

I recently needed some questions answered on Zendrop regarding the integration of Zendrop and Shopify. I had the pleasure of talking with Nyka from Zendrop and she was able to help me out with the questions that I had. They are a pleasure to deal with.

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had Cyril helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

First time user here, really happy with the level of costumer support and training material, this is literally a a gold mine of knowledge specially for someone who has attempted this before many times, Thanks for your help Jinky and Zendrop

Great service, good quality supplier

Spoke Jobelle, she was great. She dealt with my issue straight away and quickly

Customer service is amazing and fast!!

Thank Jinky for your help today.

Lo que me encanta es la atención, muy rápida y me solucionaron una cuestión muy complicada en la que enlace una cuenta distinta con mi página a la que tenía la versión premium y se solucionó todo bien genial el soporte

Deras support och är bra och svarar snabbt

I would recommend great customer service questions was answered

Impresionada con la atención al cliente que me han brindado

For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot. Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.

The customer service reps Nyka and Franz were very helpful. However, I am not happy about the long shipping time. It's been 2 weeks and my customer still has not received her item.