Reviews for Zapiet ‑ Pickup + Delivery

I used this app for free pick up services for my store, I needed an app that could offer free pick up on only certain items and disable shipping as well. The customer service is GREAT! They respond fast and with extremely detailed and step by step instructions, making the app even easier to use!

I was having a little problem and I contacted the customer support. They worked with me until the problem was solved. Jayne was super efficient and very very helpful and she kept checking on me to see if the problem was really solved for good! Thank you!

We currently sell cakes from our store in Sydney and Zapiet allows provides as app that does everything we need to for pick-up date and time options! Love that we can have different opening hours for each day as well as cut-off times. Also, the support is great, replies to all my problems :)

Great customer service. Klaudia took over and helped me solved an issue that is not relating to their app. I appreciate her a lot

Just a few moments ago, we launched the Zapiet app, in combination with the ShipDay (a home delivery mapping app that has been integrated with Zapiet. I cannot tell you yet what the results will be, but I can tell you 2 things: (1) the delivery scheduling functionality of the Zapiet app matches what our customers have been requesting for a long time; and (2) the Zapiet customer support team that helped with the integration is EXCELLENT!!!! We worked with Bogi Szabo and Marija Belina. They supported us with 3 separate calls. They were consistently professional, friendly, and knowledgeable. There technical knowledge of the app was far superior to that of other app developers I have worked with. I give them our highest marks!! Thanks Bogi and Marija!!!

Great app - easy to use. Very helpful support staff - super responsive! Would recommend to all businesses

I received super quick, straight to the point help from Zapiet! They went even beyond to help me make sure everything was working fine and well for my client. It's a great app for managing delivery time slots and pickups.

Jessica was very helpful and patient, and helped me go through the whole set up process. The app has come as a solution to a customer auto fill address issue i was having, between other. Thanks!

What app doesn't have bugs here and there. On the technical level, I am software illiterate. It takes a few steps to suit my needs. But what made me stay is the customer service. They never disappoint. I really mean that. Solid app. 4/5. But the people made it 5/5. Well done.

This is a really cool app and it suits my need exactly. Also the customer support from zapiet is just brilliant. They had a lot of patience to help me setup the app according to my requirement. Good job guys. Way to go

The app is fantastic, the service is even better. It is vital to have a team you can trust when you own a small business. They are top notch!

Super helpful customer service. They worked with me to solve multiple issues and get my site up and running

The support team for this app are amazing! They have helped me numerous times and are very easy to get in touch with. The app itself is great and solves many of the issues that Shopify's native Pickup / Shipping / Delivery systems has. 10/10 would recommend.

I use the app I came across an issue, and an answer really fast and the problem was solved within hours they do a Good job everyone should use them!

Marija was so helpful through the store pickup and delivery chat box. She was extremely timely on her responses and went out of her way to dive deep into the backend of our website to fix a problem I was having. I am so thankful to have zapiet's support. Marija made my day!

Brand new Customer here, Zapiet has been extremely helpful in helping me customize this specific app to fit my website's needs. They have the best customer support anyone could ever as for in Marija and Sandy with the fastest responses and immediate solutions. Wish I could give more than a 5-star rating.

Brand new customer. Zapiet team extremely helpful - team worked hard until all things resolved. Played back problems to make work process extremely efficient. Solved issue immediately. Happy Customers.

Zapiet support team are efficient and friendly, happy to help no matter the issue. Thank you so much!

We love the layout of Zapiet. It took a little bit of time to set up and ensure everything was working / looked right for our website, however the Zapiet support team were really helpful and quick to respond to any questions and coding that was needed. Would recommend.

We use this app heavily for our delivery service company and it's been good to us. It's almost perfect but we believe it will get there between better synergy with Shopify and added features. Flora I. was my support today and she has been great. Quick answers and clear instructions, It doesn't go unseen.

the application that brings together everything I needed. easy to use. But if something goes wrong the customer service is amazing. Many thanks to the person who accompanied me in the best possible way. I recommend !

I can't say enough amazing things about the customer service I received with Zapiet. Marija has gone ABOVE AND BEYOND with helping me get my store setup correctly with their app.

the customer service for this app is amazing. Jessica helped me immensely and I would not have the app running like it is without her

I contacted support because we were having an issue with our site charging the delivery fee incorrectly. The help I received was exceptional and I learned more than I had originally intended. Thanks so much!

Super useful for navigating customers so they know when their delivery is due and what day. I had some issues but lisa was so helpful, the online chat is really good