Reviews for Zapiet ‑ Pickup + Delivery

This app will let our customer to receive a greater delivery service. We were having a few issues with the integration of the app with our page, but thanks to the technical support resources, in particular of Marija, we were able to fix the issues and now our customer will be able to receive fair delivery rates. Thanks a lot Marija, you have being awesome.

jessica es la mejor, atiende los casos a tiempo y resuelve los mismo.. buen servicio de soporte, espero que sigan así!!!

Easy to set up to help you take care of your delivery orders. Great customer service to assist you with the details and the adjustments

I love these guys!!!! Jessica is THE BOMB!!!! She literally answered all the stupid, dumb questions I had and held my hand the whole way!

Used along with Zapiet Rates by Distance to set up quite complex delivery and shipping services, with different products available in different locations at different rates. Zapiet support held my hand all the way. First class app and support.

Perfect app for local delivery and click and collect ! and very good support ! I recommend it with no hesitation

A bit tricky to set up and get just right for your specific needs (we are a local flower shop), but once you get it going it works like a dream!

This app is brilliant, out of all the Store Pickup and Delivery apps out there this one is by far the most robust and flexible and the customer support is INCREDIBLE. Highly recommend.

contact support are very helpful. I would like the App to have a slot limitation for delivery and pick up (now the feuature is divided)

Great Support. Had trouble initially but they bent over backward to make sure everything was working.

Great app, offers many configurations and options for delivery and pickup, as well as connecting to carrier rates. Has been mostly reliable over the past year save for 2 small incidents. However, support is top notch. Responses are fast, problems resolved quickly.

There are limitations to the app such as not being able to isolate a collection for specific delivery dates only. There's workarounds but they are pretty buggy. BUT, there is a lot of good about this app. Plus, the support team is super helpful and very accessible. The awesome support bumped my rating!

** Update April 25th 2021** So I ended up switching from this app last year to shopify's native local delivery and store pickup function (which works fantastically I might add). I was trying to keep my app count down but Shopify threw a curveball with their multi origin shipping that in theory was great but if you have multiple locations that fulfill and the order gets split being fullfilled by two or more locations the customer gets charged double or even triple the shipping charge... talk about conversion killer. I found a very well kept secret, getting shopify to put me back to single origin shipping and boom problem solved hover you lose the native Store pickup function and technically their local delivery option as well (that didnt take). So I came back to Zapiet a year later and good lord they've improved leaps and bounds, with app functionality and the support is ridiculousy good this time around (even though they really tried to step up last year after I complained). These guys are great and I'll support them. I'll give them 10 stars later if they can pull off my new features suggestions lol. Keep it up my dudes! ** Update April 9, 2020** So it really takes a lot to impress me as a Sr. Consultant - digital transformation strategist for mid to large companies with a background in software development. Andy and his team soundly responded to my review and concerns with a viable reason as to the lack of support initially which was pretty clear given the COVID Pandemic. Im updating this review in this way so you can see that it isnt a fake review and im as thorough as I can be. They have gone above board to fix the issues I had and keep me in the loop for future upgrades and I've been dealing directly with the leadership team and development. We are still in the testing phase of the updates and so far 80% is top notch so ive updated the rating to 3 stars because the service is excellent now. Once the last fix corrected to truly test the apps competence tech wise.. i'll update again.

This app allowed us to get curbside and delivery up and running in days! It has all the options we needed.

The app is great for organizing orders for local pickup and delivery. We recently ran into problems integrating the program with a new theme, but the team at Zapiet was super responsive, helpful, and got us back up and running pretty quick again.

Awesome support team. Jessica is very friendly and went out of her way to make sure our issue was fixed! Highly recommend this app fr businesses with brick and mortar + e-commerce!

The speed with which the technical team replies is certainly one of Zapiet's strong points, along with the kindness of the staff!

We have been with this app since the beginning of COVID. It definitely had its challenges with the influx of users, but a year later, it now has a chat and is much easier to access help. They even customized some things for us, which is great (like a colour button)

Stephanie did an excellent job helping to sort out some issues we were having with multiple locations. Great customer support and service.

A great app with outstanding customer support. I could not recommend this product and service highly enough.

Gar nicht so leicht alles richtig einzustellen. Aber der Support hilft super schnell. Bei einem Update hatte sich irgendwas umgestellt; der Support hat es sofort behoben. Klare Empfehlung!

This app, combined with Delivery Rates by Zip, was exactly what I needed for my small farm and nursery business. We only offer local pickup and local delivery and until I discovered these apps I thought it would be impossible for customers to check out correctly. I ran into some technical issues that were confusing for me but customer support, Stephane and Lisa, resolved my issues quickly and efficiently Update 4/19- Stephane once again helped me through a problem that I had created myself and could not wrap my head around!!

I started using the app due to issues with other pickup and delivery apps and, while it is slightly more expensive, it is worth every penny. The help I have received throughout is amazing and they were able to code for me to make their app function exactly as I wanted! Kudos to Robert :) Amongst the others to help me out throughout the way!

Thank-you Ismail for all your help installing the app and for taking the time to make sure everything was running smoothly. Your friendly, responsive and knowledgeable service is very much appreciated. I look forward to launching our online store. The app is perfect for what our bakery needs to schedule pick-ups and local deliveries. It allows us to easily set specific days and time slots for both our pick-ups and deliveries. As well as to set product date restrictions. We bake special desserts only on the weekends and this app easily helps us manage that. Thank-you again for going above and beyond to help us!

I used this app to do local deliveries within a certain distance. The support in set up and with any issues has been excellent.