Reviews for Zapiet ‑ Pickup + Delivery

Great support with integration!

Support is very speedy! Thanks to Jeanette for helping with our Cart issue.

As a home baker transitioning to a full-fledged storefront, I've encountered a myriad of challenges, from managing orders to scheduling deliveries. But amidst the chaos, Zapiet Pickup and Delivery emerged as an unwavering pillar of support, streamlining my operations and enabling me to focus on what I love most: creating delectable treats. Zapiet's intuitive interface and comprehensive features have transformed order tracking and diary appointments from time-consuming chores into effortless tasks. With a few clicks, I can effortlessly manage orders, schedule deliveries, and notify customers of their order status. This newfound efficiency has freed up valuable time, allowing me to dedicate more energy to perfecting my recipes and expanding my customer base. Beyond its user-friendly interface, Zapiet's exceptional customer support has been a godsend. Whenever I've encountered a query, no matter how trivial, the Zapiet team has responded promptly and professionally, providing tailored solutions that have kept my business running smoothly. Their expertise and dedication have instilled in me a sense of confidence, knowing that I can rely on their support whenever I need it. As I transitioned from a home baker to the proud owner of My Bellarine Kitchen, Zapiet has remained a constant source of support. The app's flexibility and scalability have adapted alongside my growing business, ensuring that I have the tools I need to continue delivering exceptional products and services to my loyal customers. If you're a home-based business owner navigating the complexities of order management and delivery, I wholeheartedly recommend Zapiet Pickup and Delivery. It's a game-changer that will empower you to focus on your passion while streamlining your operations and ensuring customer satisfaction.

Very helpful customer support

Amazing customer service. I can't ask for anything better than this

Jessica was very responsive and resolved my issue.

Top notch support!

So far so good, had some questions during setup and Betty was extremely kind and patient and unblocked me in such a timely way. :)

We needed to fix the way we were doing pickups. Zapiet helped us seamlessly set up our pickups and created such a great experience for our customers. The rep was so quick to reply and help and got everything set up so fast. Would absolutely recommend!

Jessica was a huge help in setting up Zapiet on my online store. She worked with me over two days to get things set up correctly and was extremely responsive. Thank you, Jessica!

Krystabel is very helpful to assist me with some issues. Thankyou for being patient :)

This is the 4th pickup and delivery app I have gone through, and it's so worth the money. It just works. No issues, no problems, easy set up. Every other app had so many limitations or additional add-ons required. Zapiet does everything I need it to. Support is 1st class also and will go above and beyond to help you make your store right. 5 stars for Kitty.

Their customer service is the best! I asked for help through the chat, and it was superfast. They can help you in everything you need. Thank you guys!

Not so much to say about this APP! It is amazing what you can do with that, and the value you get for the price you pay it's absolutely correct. Customer service it's very helpful.

Jessica was amazing! She helped me out with everything and even suggested some improvements which made the customer experience easier and more dynamic. Super helpful app for businesses who have complex shipping and pickup requirements. **Zapiet admins: Give that woman a raise before I hire her! :))

We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.

Hi Sandra, Thank you for leaving a review, it's very much appreciated I was happy to help you via our live chat to connect our Zapiet - Pickup + Delivery app to your Shopify profile so that rates generate to checkout. If you have any questions or need any assistance, please do reach back out. Kind regards, Jessica

Really good service, always there to help when you have a question and are quick to fix things or help.

Great app with fantastic support. Highly recommended!

Mr. Jingles Christmas Trees

2023-11-01

United States

Hi Gali, Thank you very much for your review It was lovely chatting with you and helping you get your store ready for the upcoming holiday season. If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica

Very swift support and help, which was really appreciated. Very impressed with the expertise, knowledge and fast responses.

Cavinona

2023-10-27

Canada

Jessica was amazing in helping us figuring out the last few details to get the app up and running. It's a perfect app for customizing shipping and delivery anyway you want. And amazing customer service too. Thank you!

Sandy was attentive and went the extra mile to ensure our issue was resolved

Jayne was thoroughly awesome, She helped me understand what was happening, and what had to be done. She got it done by the Zapiet Team Right away, there and then. We are now back in operation after a Shopify update knocked us out of action. Can't recommend them enough, a great app and killer support.

I have the best support I could ask for to get our pickup and delivery set up. From email support to getting on a call, they have held my hand the whole way. Not only getting us set up but helping us understand it as well. Thank you Zapiet!