Reviews for Yotpo Product Reviews & UGC

Wonderful service from James. Not only was he friendly, but he helped to resolve my issue and made the process quick and simple.

Very quick and sufficient service from Rhenant. Solve my issue and helped me go through the whole process so i understand everything

Atención excelente, cercana y profesional. Los chicos de Yotpo me han ayudado a resolver una incidencia de forma rápida y fácil. Es la segunda ocasión en la que solicito el servicio técnico y es espectacular! Me ha atendido Rhenant y lo ha hecho de maravilla

Wow I can't believe how long it took me to finally get reviews on my site. Yotpo support, especially Simoun Francis S, took the time to actually go into my site and paste the codes where I needed them to make everything look perfect. I am so thankful for people who care to help their customers. Thank you Simoun!!! Feb 2023 update: I just worked with Albert V who helped me re-install all of the reviews widgets. It was so easy to work with Albert and he got it done so quickly. Thank you Albert for your help, I appreciate it!

We've been using Yotpo for a couple of years now. Ran into an issue updating our theme and requested support to get our reviews showing again. Warly went above and beyond making sure our initial issue was fixed and also made some additional optimizations which had been bugging us for a while. Really appreciate the great support!

Warly in chat who handled my support ticket went above and beyond to solve my issue in less than 10 min. My issue was related to a limitation that is being worked by Yotpo to improve its features and functionality. Instead of just leaving me hanging until the improvement is in place - Warly, customer support, found a workaround to solve my issue instantly.

I've been using Yotpo for just a little bit over a month. I found that the reviews were not displayed on my site. Albert helped me install the code and viola. The reviews show up. He also helped me make the ratings show up on the collection page. Great support! Thank you

Yotpo has great customer service. Ronel R. was able to fix my issue quickly via the chat feature. Thanks!!

Loving this app and its excellent customer service. Ronel and Warly took the time to answer all of my questions and went above and beyond to ensure it was installed correctly and functioning. Great communication and service. I highly recommend it!!

Really love Yotpo! I just had a quick question and used the online chat support option where I was able to chat with a customer service agent within seconds. Kenneth John M was the agent and was SO helpful, prompt and very good at explaining the issue (which was an issue on my end, not Yotpo) Overall 10/10 service from Kenneth John M.

Joian Z did a great job helping me. App works great and so far have no problems. Great prices too …..

Kenneth John M was super helpful and was able to assist in installing my reviews carousel on shopify in a a fraction of the time I imagine it would have taken me to figure out. 10/10

Great support, James was really helpful answering all questions and making sure everything was resolved!!

Just wanted to give James a shoutout for being helpful and very knowledgeable when it came to solving one of my problems. The customer service is very attentive and quick to answer your questions!

I've been using this app for over year and I'm very pleased with it. I had some questions about upgrading my plan and Allen has been very helpful via chat support.

Great experience with James for support! Looking forward to keep working with Yotpo products and reviews

Allen from Yotpo is a great customer service representative! He helped me a lot by providing effective solutions to any issues that appeared on my website.

A heads up: The pricing listed for this app is very misleading. The price now seems to depend on the number of emails sent. So "$15" monthly turned into $49. ETA: NO where on their pricing did it say "starting at" at the time I installed this app

NEWZILL

2023-02-16

United States

Great experience , Joian Z helped me alot and I would highly recommend the app to anyone looking for a review app

The customer service staff Joian Z is so nice and patient to solve our issues and perfectly figured them out. Truly recommend this app!

Great customer service, very quick with responding. Assisted me with publishing my first review! 10/10 :)

EmieJames

2023-02-15

United States

Doner was amazing. Helped me update my theme and was quick and efficient. We love working with Yotpo.

Warly S was very helpful with the installation process! Warly was very knowledgeable and attentive during the entire process!

The service James provided was excellent. He knows what he is talking about and helped me navigate a stressful issue we were having with our reviews. I would highly recommend Yotpo as an app for generating reviews and also James from the service department.

Very supportive team, especially Ronel R, help me a lot. really appreciate it. worth the money.