Reviews for Yotpo Product Reviews & UGC

Excellent app and outstanding customer support. Had an issue with displaying imported reviews, but Kenneth John M helped sort it out in no time at all. Highly recommend it any store looking for a flexible, usable review app.

Warly S was very helpful with getting my reviews app up and running. Great customer service and integration options.

Its a great app, the customer support is amazing, Allen M helped me resolve my technical issue within seconds over chat & I loved the customer support experience, would recommend the app :)

UPDATED: I had to reach out to support again and Kenneth was helping me. He fixed the widget and made sure it was working properly before we ended the chat. He was awesome to work with and super kind! I've talked with Ronel twice and each time they were super proficient and helped with all of my needs. I didn't feel rushed and felt like he really wanted to answer my questions. I had to reach out to support again and talked with Kenneth John M. He was awesome and fixed my issue super quickly. I always have the best experience with support!

forENVY

2023-03-23

United States

I love this app. I was using it for years. They constantly improve their features. Technical support is great. I had some issues and Jeorge Kenneth V resolved this issue in 5 min. Cannot be happier with the app and tech service.

UPDATE : Joian Z helped me with the incorrect email address on an order that was to be sent for the review. I very much appreciate the customer support I have received without after installing the app. Very professional, quickly handled and resolved the issue. UPDATE: Kenneth John helped me in integrating my brick and mortar with this as which makes this product even better! Professional customer service throughout. I signed up for the free version to try the app out and wasn't able to upload as easily as seemed. I contacted support and WOW - Ronel was amazingly helpful in handling the upload issue and walking me through every step. Very happy with the professional customer service and support. Because of this experience and tech specialist, I will certainly increase my plan level for more features as there is great customer service behind this app.

Allen M is amazing! He is a great communicator, very clear and he rolled up his sleeves and got things fixed for me right away. Saving me both time and money!

GREAT APP FOR REVIEWS AND SPEEDY CUSTOMER SERVICE. HIGHLY RECOMMEND. I WAS ABLE TO CONNECT/COLLECT TEXT MESSAGE REVIEWS. GENIUS!! Always very helpful

The support team so helpful especially Kenneth & Ronel. Impressed with his knowledge and proactive. Thank you.

James was very patient and was able to fix any issue I had with ease in a timely manner. Thanks James!

Love it so far. Chatted with Allen M who was super helpful. Glad I switched to this app! :D Used Loox before and their customer service and prices where not as good as Yotpo.

Great app with excellent customer service. Daniel P. helped with my issues quickly and efficiently. I would recommend!

Brooklyn Delhi

2023-03-22

United States

Warly S. Helped me out today, very professional and quick communication. The service itself needs some work to be done but customer support was good.

SiliSlick®

2023-03-21

United States

Their service is very fast and they always give correct advice. I am happy to accept their services. Thanks

great customer service and very helpful. Customer service resolve every issue that i had, quickly and effeciently

Yotpo's customer support is excellent! Simoun Francis S was very helpful and knowledgeable in solving a technical problem.

We used Donor P and was an amazing experience, really clear and helpful and we got what we needed done quickly and successfully. Definitely will be using for future endeavours and hope we can connect with Donor P again.

Not 100% sure I'm smart enough to use this app, but Donner P was incredible. Answered all my questions and was very patient with me. Donner needs a raise! :)

I have been using Yotpo app for quite some time and for a small business it has been so helpful in growth and understanding what customers are liking (or not). Recently, customer service was so helpful when one of my customers caught something in an email for a review and it was a gliche on my doing. James from Yotpo was quick to help me resolve this via the chat and so relieved it was an easy fix.

Great help, really appreciate Allen's M work. worked quick and shows support when needed. ...........

I've enjoyed using Yotpo! I am still on the free version which sends 50 requests a month but so far so good. The support team also responds really quickly which is super helpful!

Allen M did a great job helping me configure the addon on my shop! ..................................

Buck Palmer

2023-03-17

United States

Thanks for the support Yotpo Daniel, appreciate the custom code. Very helpful

I am so grateful I installed Yotpo from the beginning! I have an amazing curation of UGC and I love their support team Simoun Francis S just helped me with a code install in just a few minutes!

Sugar L is very effective and very professional to assist customers step by step. I'm very satisfied.