Reviews for Yotpo Product Reviews & UGC

Great customer service. Kenneth John M was very helpful and fixed the issues in minutes. Thank you so much.

The customer service named Joian Z is amazing and I am glad to use this app because it met up with my needs

One of the worst apps I've ever used in my experience on Shopify. Typically I don't leave reviews, but this was frustrating. The product was highly bugged and the interface was never properly updated. Customer service was excellent, and of course, I'm the bad apple of the bunch, but nonetheless, you can't overcome a bad product. UI/UX probably needs a major overhaul.

I had the pleasure of working with Joian in setting up my Yotpo reviews integration, and I couldn't be happier with the service that he provided. Joian was extremely knowledgeable and helpful, guiding me through every step of the process with patience and expertise. Not only did Joian help me to set up the integration quickly and efficiently, but he also took the time to answer all of my questions and provide me with valuable insights on how to get the most out of Yotpo reviews. What really stood out to me was Joian's professionalism and dedication to ensuring that I was completely satisfied with the integration. He went above and beyond to make sure that everything was set up perfectly, and I really appreciate the time and effort that he put into helping me. Overall, I would highly recommend Joian to anyone looking for help with their Yotpo reviews integration. His knowledge, expertise, and commitment to excellent service make him a true asset to any team. Thank you, Joian, for all of your help!

Warly was extremely helpful with my concerns on April 1, and very clearly explained the outcomes to me.

Quick and responsive customer service! We enjoy having Yotpo on our website. It helps to drive sales because of the reviews.

Adding to my first review to confirm that Yotpo offers a very good customer service. Few days ago, I had problem with review requests going out too soon, Allen M find out the problem and resolved the issue easily. thanks again! I have been using Yotpo for a while now. Their customer team is very competent and efficient! The app is easy to install and customize. Definitively recommend it to any ecommerce business. Today again, I have contacted their help desk and Robertini helped me retrieving our products reviews from the server. He was able to send me the link to the .csv file within few minutes. That was very helpful.

Had great customer support from Edilyn B. She took the time to blacklist a few products as I was having a hard time with the process! Allen M. was super helpful in providing a review summary for all our products and recipes as well!

Ronel R did a wonderful job helping me out with installation issues. he was very patient and very good at what he does. I recommend this app!

Doner P helped resolve my issue quickly and efficiently. Also verified that things were running smoothly afterward.

Great product and outstanding service, thanks to Ronel R for the troubleshooting and the quick and responsive implementation with Yotpo onto my new Shopify Theme.

James C did a great job helping set up our account! We really appreciate all of the help that was provided!

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Allen M. was so helpful in getting my account set up with Yotpo. We had two existing accounts from a previous experience and I needed to close one in order to set up a fresh start. He was quick to respond and easy to work with. My issue was taken care of in just moments. We are now ready to get started and start collecting reviews on our site!

Amazing service by RONEL! definitely took the time to make sure all my issues were resolved. Thank you so much for your time.

Joian Z. was very helpful. He did a lot of customizations for me, was very patient, and gave me instruction on how to do further customizations to make the review carousel look how I like. Exceptional customer service!!

The support team is great, helps in time record, especially Joian Z :) The app is good but you have to pay for most of the options and the email customisations.

Really good tool. I am satisfied. Every time I need help I receive some. Just like today from Warly. I used the app to collect reviews on my product page for my on line store that I launch this month. It's really user-friendly. I had problem to collect review from the previous application I used and I contacted the assistance ( Eunice) on the chat and it was really helpfull. I am satisfied ! I had another problem more recently and Radly was very kind and understanding. Yopto has a very good IT support service. I need it another time for the on site widget and Rhemy helped me ! Thank you Rhemy R :-). I had a problem with the reviews caroussel and I received a quick and good support as always from Howell Keith.

James C is the best with servicing clients needs . Yotpo is the best app to use for reviews .thanks james for everything you did for boo bear factory

Warly was a great help in getting our integration with Yotpo completed! We had a few customizations to do which were very easy!

The customer service is great! - Allen, Kenneth, Manny, and Joian Z were so helpful! The dashboard is user-friendly, and the color customizations are perfect to keep the app on brand with our site.

The app do all that I need, especially for the google shopping stars integration. The advisor Warly S help me a lot to set up perfectly the app on my store.

NICOLE L IS AMAZING. She got the layout right when no one else did. She went into the code and fixed it to match my format and old theme file. 10/10

I have been using it since it first opened and it is great. They are quick to respond to any problems, so no worries! They have always helped me. Thank you.

Warly was a great customer service rep, helping me each step of the way to integrate to Yotpo from another platform.