Reviews for Yotpo Product Reviews & UGC

The service James provided was excellent. He knows what he is talking about and helped me navigate a stressful issue we were having with our reviews. I would highly recommend Yotpo as an app for generating reviews and also James from the service department.

Very supportive team, especially Ronel R, help me a lot. really appreciate it. worth the money.

Simoun was very helpful with the setting up. I cannot judge the app itself yet, but it looks promising.

Great help by Donner P. Very quick response and very helpful and that's me on the free version. Happy customer.

Thanks Rhenant), help me a lot ! very patient:)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

The responsiveness to questions is great. Doner P helped me with two of my questions quickly and gave me exactly what I was asking for. Thank you!

Great support from James, quick and easy, just what I need. The app is also good, I use a growth plan and it's perfect for my current needs.

Orly was super patient, extremely helpful and a huge lifesaver! We recently made some changes to our product offerings and we needed to import some reviews from an external source and Orly helped every step of the way. The Yotpo app is full of neat functionality and it looks great on the site. Update on Feb 10/2023. James Edmar C was super helpful, kind and patient. It seems Yotpo has improved the way they import reviews via csv; no longer via email, and can now be done via chat! Thanks so much for your help and for making this improvement.

Customer Service is the A++++++ Suger L. was ready to help and did not stop until the problem was resolved. Thank you!!!

Joian Z helped me a lot, he is very kind and patient, thank him so much! They solved my problem very quickly!

My first time chatting with them. They answered all my questions. Just getting started. I signed up today. Programs work well. 2 Weeks in, I gave them another call. I spoke with Lemuel today for almost 2 hours. Wonderful support. He answered all of my questions. He looked at my screenshots and filled in the blanks where I needed help. He was kind and patient and went above and beyond to help me and my small business. It took a lot of stress off me today. The software is pretty easy to use. I DON'T get frustrated as I have with other programs. Very grateful!

The customer support here is top notch and they really take the time to make sure everything is running correctly. James installed several widgets and even helped me get some pages set up properly. I would definitely recommend this app because it's easy to use and the customer service is even better.

Rhenant was a superstar. Patient and brilliant. He fixed the issues I was having displaying the reviews exactly how I wanted them.

Friendly, professional customer support by Joian Z! This guy is a rock star! App is performing well so far.

The Yotpo team was very responsive at solving my issues on installing the widget. I had an error in the code on my site and they fixed it immediately - love their services!

Doner and Kenneth helped me troubleshooting our issues.They are both very helpful. Thank you so much!

We bumped into a tiny issue and had great help from Joian Z. Very kind, helpfull and understanding. Great service!

I struggled with installing my widget; therefore I contact the customer support from yotpo. James was very polite, helpful and quick to solve this issue. Thanks, a lot.

Great app! Spoke with Warly, when I could not find a setting and Warly was very helpful and professional.

Edilyn B of the Yotpo support team was a great help to me. As a new user, I had a ton of questions and she helped answer each and every one of them. Looking forward to getting the most out of the Yotpo platform.

Ho avuto un problema relativo alla lingua e a come nascondere il widget..ho ricevuto immediata assistenza da James che mi ha risolto tutti i problemi in 5 minuti! I had another problem with the widget and Albert has immediately solved it! Super customer care!

James was so helpful troubleshooting an issue and explaining the best way to optimize the platform. Really love this program!

Xcel Wetsuits

2023-02-03

United States

We reached out via chat support, and Nick S. from Yotpo was very helpful in resolving our problem.

Just wanted to leave a short review to say that the app is very user friendly and the support staff was amazing! I was lucky enough to have Simoun Francis S as my support agent and he quickly and politely addressed all of my issues! Thanks again!!!

Thank you Simoun Francis S for the speedy customer service. You fixed my issue in quickly and efficiently.