Reviews for Yotpo Product Reviews & UGC

Xcel Wetsuits

2023-02-03

United States

We reached out via chat support, and Nick S. from Yotpo was very helpful in resolving our problem.

Lemuel was very helpful at getting my reviews to show on my products. Thank you so much, very fast and efficient service.

Great support from Warly who help me settle the star review ! Responsive app easly integrated to your theme !

Joian Z was a great help very easy to work with and understanding, love using yotpo reviews, great!!!

Joian Z helped me figure out how to collect reviews that were unable to send due to us having too many requests and not enough subscription LOL. Our business demand has grown and we needed to collect the reviews that were unsent. Joian really explained clearly so that a person not well versed in these types of apps could collect those missing reviews that are vital to our business. Yotpo has helped make the review collection process easy. Thanks Joian!!

Warly S and Kenneth John M was excellent at helping me to solve my problem And was able to answer my question right. Super helpful, Really great service.

The Yotpo support team is super helpful during the installation process , and the app is easy enough to implement . James was super helpful!

thank you for your help. very nice app for reviews of my website. goooooooooooooooooooooooooooooooooo

James from Yotpo was very helpful! And was able to answer my question right away on the chat option of the app

Allen from Yotpo was super helpful and quick. Sorted the issue within minutes . Really great service , no hanging around chatting with bots !

Adorei trabalhar como Lemuel C. ele foi a razão de eu ter o vosso aplicativo em meu site, ele é uma máquina e muito prestativo, estava com imensas dúvidas e ele predispôs-se até a instalar o aplicativo no site e fazer as alterações que eu queria. Sim senhora ele merece um bônus. Forte abraço equipa yotpo !

Albert V was excellent at helping us to customise some features of the widget on our website. Super helpful, polite and went the extra mile!

Their support is very responsive and helpful. I had questions regarding the app functionality and they answered them in minutes.

Kenneth John was amazing!! He stayed on the chat with me for over an hour until my issue got resolved he was very helpful! I would recommend he be recognized for his efforts and excellent customer service this is from Chyna’s World Pet Store.

I love it! It is a very friendly app to use, it has several useful features. Also excellent support by James!

a great app to display the quality of your products helps a lot and makes your products trustful for the customer, a very very friendly support team, just what you expect from yotpo, I had a very confusing issue and one of the special support members (Joian Z) helped me a lot , if you want your business to grow fast try out all of yotpo apps , trustful , easy , and safe it looks like an ad now lol

Quick & efficient Customer Service & great app. They are always very helpful with any questions we have.

Great service by James and seamless integration. Reviews have been a great way for my customers to decide on which size to purchase.

Great customer service and quick response time! Lemuel was very helpful and did what I wanted very quickly.

Lemuel était très à l'écoute.il a bien compris ma demande et il a réussit a régler mon problème tés rapidement. Merci Yotpo

Great service. Doner was very helpful and assisted me every step of the way. Highly recommend and the platform is very easy to use

I’ve been relying on Yotpo as the review platform for my small business for over a decade. I recently switched my online store over to Shopify. One of the things keeping me from doing that was fear of loosing all the reviews I’ve collected over the years. Have no fear - Ronel from Yotpo support walked me through the process of exporting my old reviews, updating the identifiers for the new site (if you have a lot of products an ID export app will help to get a list of the Shopify product IDs which the base backend hides for some reason), and then imported them to the new site for me. The app works flawlessly (I’m using Dawn theme). I did need to edit theme code a bit to get the widgets where I wanted them in the site but Yotpo has clear help guides on how to do so.

Allen has been very helpful. He's fixing stuff, and it's helpful not to have to hire a developer to do things, like center the stars on our product pages. We've been using Yotpo for 3-4 years, and it's been great.

I updated to yotpo for reviews and customer service was so helpful with installing code for star ratings within my theme. When I had issues with the update they were able to address the issue fast. Thanks Rilu and Radly!

Radly has been super helpful, he fixed all the problems I had. Amazing customer service. Thanks again !