Reviews for Yotpo Product Reviews & UGC

Mi trovo bene con il piano gratuito, che secondo me per far partire l'e-commerce è perfetto. Facile da impostare e utilizzare. In più gli assistenti sono stati sempre disponibili e molto preparati. Consiglio

Daniel P was responsive and quick with fixing an issue I had once I updated my theme. He wasted no time on helping me and I had one of the best customer service experiences because of him. Thank you!

Angelherz

2023-09-29

Austria

Echt super Support. Ich bräuchte eine einbindung in den Shop und der Support von Doner P. war sehr schnell und kompetent. Danke

The Letter Market

2023-09-29

United States

John B. was great help when I had some issues with duplicate reviews. Love Yotpo!

Really rate this app. There is so much more flexibility and functionality that other review apps we've used. Customer service is great and the help desk are always on hand to help. If you're thinking about moving from feefo or trustpilot you will be in for a nice suprise!

Dunno if it was my luck, but u guys have been improving the attention CS provides at least this full year, the last guy who helped me set up my walmart syndication plan, John G, was amazing, clear, concise & helped me get a better understanding of what was needed from me in order to achieve success in my walmart syndication venture, so kudos to y'all!

Very good customer service! John G helped me make the necessary updates I needed.

Shout out to Ruzsel J for quickly helping me customize and shift around some of the widgets. Yotpo support has always been amazing. Thank you very much!!!

Thanks to Rhenant we had concerns in the code, but she solved it quickly and we are satisfied with the result.

John B was very helpful!! 5 star indeed!!

使いやすく、信頼性のあるレビューも集まりやすいのでとってもおすすめです。英語対応にはなりますがサポートも迅速で、インストールや設定がうまくいかずに問い合わせをしたら代行してすぐに運用開始できました。サポート面が手厚いのはユーザにとっては嬉しいポイントだと思います。 2023年追記 サポートのArvenは私たちの疑問・やりたいことに関して的確で完璧な仕事をしてくれました！

I recently migrated my website from another platform to Shopify and also needed my reviews migrated. I'm not the greatest when it comes to tech stuff and found it incredibly frustrating trying to figure out how to do it. After contacting Yotpo I was greeted by one of their techs named John G and I am so thankful to him. When I say I spent the best part of 2 days going from tears of frustration, to wanting to completely give up, I'm not exaggerating! John G was so patient and extremely helpful. He prompty responded back to every one of my numerous (and I mean numerous) requests for help, with clear instructions via text and even creating short videos showing me exactly what to do, in the hopes of helping me understand visually. I am forever grateful for his patience and all of his help. I now have my reviews imported to my new Shopify site. Yotpo is an awesome platform and I would thoroughly recommend using them.

Doner's service was excellent, attentive and patient in helping me with my joint review! Give this Yotpo coworker a super positive review. Regards, Homchum

Fui atendido por John B, o atendimento foi rápido e preciso.

Thank you Daniel, you are patient and poite. Thank you for sharing new function of Yotpo and teach me how to achive it. Thanks again!

Aplicación super funcional, algo costosa, pero funciona excelente con Klaviyo. Además la ayuda de Ruzsel J. fue excelente.

Rhenant solved my issue quickly and easily. The customer service is top notch!

Fast, helpful support from Doner - much appreciated!

ZINUS ジヌス

2023-09-26

Japan

チャットで問い合わせしたのですが、言葉の壁があったので 操作方法の動画を録画して送っていただきました。 ありがとうございます！ I contacted them via chat, but there was a language barrier, so I recorded a video of how to use it and sent it to you. thank you!

We'd recently switched to a new theme for our website and weren’t able to get the reviews from our previous theme to show on our site. Rhenant did an amazing job at reinstalling the app and keeping all our reviews from our previous theme. Thank you again!

Really great support, Arven has helped us many times

John G was very helpful, very responsive and fixed my issues right away. Thank you John

We are using this app for product rating. We run two different shops based on shopify and both shows reviews with Yotpo. But one of the most important issue is having a perfect support if needed. Yotpo provides 24/7 one of the best service we've ever had. I would especially like to mention the personal support from Daniel P. He solved the concerns on Yotpo super competently and quickly. We can recommend Yotpo and are happy to work with. Best regards from Switzerland.

Brilliant! Amazing service from start to finish. Ruzsel & John were SO GOOD to deal with. They solved my problems and helped me implement Yotpo so that it is seamlessly integrated with my site. I could not be happier with the outcome. Thank you

Great support that went out of their way to help!