Reviews for Yotpo Product Reviews & UGC

love this app Doner helped me to much thank you Doner and Jeorge Kenneth V i like this . .

We got support from the staff immediately and Warly was very helpful and addressed all issues and helped in fixing our reviews. Thank you

Yotpo Product Reviews & UGC has a fairly user friendly interface that's easy to get around, and their customer support staff is great! Warly S, one of their customer support agents responded and helped with my inquiry quickly and professionally.

Very happy, quick help - saved me so much time!

Great app. Very effective. Very glad to have installed it. Have not had any app-related issues. I have reached out to support a couple times for help customizing widgets according to my Shopify theme. James and Warly were both very helpful and quickly addressed my concerns.

Best customer service ever. John G helped solve all of my problems and the concerns. Thank you very much!

I had a problem with the installation of the widgets and they solved it quickly and in real time via chat. Thanks to Warly for their great support.

We just started using the app and even though we’ve had to do a few small things on the back-end to set some items up; it’s been fairly easy to use so far. We had to use the live chat to get some help with some features and spoke with Daniel P. who was so great to work with! He was extremely helpful and fast! He provided some very helpful links as well. Exceptional customer support! 10 out of 10 recommend!

Joian Z did a great job helping me troubleshoot a star badge issue. Overall happy with the product and service

Warly was of great help resolved my issue with in minutes! 5 stars

I used the chat and spoke with Warly. I needed help or first information about how to add my existing reviews to an new theme that I plan to launch soon. He was very knowledgeable, super friendly, fast in responding and super helpful explaining everything to me. He even offered me to help add the review widget before the launch. The support from YotPo is outstanding.

John G. was very kind to help me with my product reviews! It didn't take much time.

AMEKANA

2023-10-16

United States

The worst customer service. Downloaded this app and uninstalling it just as fast as I did because of the crappy support I just got from Joian Z. You need to do better. Loox works just as fine even better and cheaper. Your prices are not cheap and to get such unhelpful support is a shame.

working our way through learning another app for our store. Warly S was a great customer service representative.

Updated 15.10.23 Ruzsel J in support was outstanding. I wanted to upgrade my YOTPO widgets from V2.0 to V 3.0. I explained all my issues and current state of play. Ruzsel was quick to upgrade everything and fix a couple of bugs with format etc. A true credit to your organisation and once again your support is 5 Star! Thanks so much Updated 26th April 2023: My new theme update caused a conflict with some of the YOTPO code, which meant that the YOTPO review badge and product images within the carousel did not display correctly. I lodged a support ticket and Nicole was super helpful and was able to identify the issue swiftly, providing a great explanation as to the root cause and updating my code with some script to fix the issue. Another 5 Stars for great support! Really easy to install and set-up so far. I have the star rating icon showing on my cart prompt, set-up an SEO page and automatic review collections enabled within 2 hours. I had one small query, so I emailed support. I was amazed at how quickly my question was answered. Diane provided excellent customer service. Look forward to collecting many more reviews.

App seems good so far, I like how I can group my product reviews into catageories. Some of the self edit formatting options seem to be lacking, however people like Ruzsel J and Jean have customised my CSS for me, which has been very helpful.

Very friendly, fast helping people

Geweldig geholpen door John G, in de eerste plaats baalde ik ervan dat het niet zo makkelijk ging als ik hoopte. Maar na het openen van de chat heeft John mij zo goed geholpen en is nu alles precies zoals ik wilde. Super bedankt!

Dear John G, I want to express my gratitude for your invaluable assistance with installing the review widget on my Shopify platform. Your expertise and support were instrumental in making the process seamless and efficient. I am highly impressed with the quality of your service and the professionalism you demonstrated throughout our collaboration. Thank you once again for your outstanding help. I look forward to working with you in the future. Best regards, Nikolaos

This app is really easy to use and John G gave me excellent customer service. He stored my issue in under 10 minutes I am a very happy Customer.

Great customer service! Ruzsel J solved my question just in second! Will recommend anyone who need a review app for your shopify! 24x7 customer service ! BTW the newest widgets 3.0 is GREAT

We had issues with reviews loading to our website and Arven was a great help in identifying the issue and resolving it for us quickly. It was a smooth process to access support and help, and follow up was prompt and very friendly and we had a solution quickly. Thanks!

Xtreme Digital Graphix

2023-10-12

Canada

Great customer service. I needed some support to help me upgrade the reviews widget and Joian Z upgraded all the widgets and removed the old code. Saved me lots of time. I been using yotpo for over 10 years now and it really helped my online store XtremedigitalgraphiX.com

The application we've been using since the beginning of the website offers simple and effective features. Customer support is particularly efficient, especially with Arven. Thanks again to him for his efficiency and professionalism.

The customer service is fantastic - big shout out to Jeorge Kenneth V & Ruzsel John who both helped installed the new 3.0 widgets onto my site with ease - Thank you so much!