Reviews for Yotpo Product Reviews & UGC

John G was Awesome!! Helped so much

So far it has been easy to use, but I haven't had it long. I have been most impressed with the customer service though, and am giving my recommendation based on the help I have received from both Eric and Stephanie.

Warly was awesome and went above and beyond to troubleshoot my issue!

I have just had the best customer service experience from Yotpo. I needed a few things done to move the reviews carousell, to show stars rating somewhere on products page, etc and it was done in a breeze by the support personnel. Helpful, pleasant, quick. Double thumbs up! Updated on 30 Jan 2023: Shoutout to Edilyn for her help with the update to shopify 2.0! Thank you very much! Re-updated on 11 Sept 2023: DanielP was a great help with support. Extremely fast and efficient, solved the matter within the hour. Great Service!

Yotpo Product Review tool is nothing short of exceptional! The user interface is intuitive, making it incredibly easy to navigate and manage my reviews. But what really stands out is their support team, especially Rhenant. I needed assistance, and Rhenant came through immediately with a swift and effective solution. Truly top-notch service that adds immense value to an already fantastic tool. Highly recommend!

I had some issues with adding the widget on my website but I had some help from the staff (Doner P) and it worked perfectly fine after that. Great app!

Junk software, and contacting customer support is not helpful at all, data syncing is a waste of time!!! Do not use!! !!

John from Yotpo tech support is super. Get things done right, quickly, and with precision.

Rhenant is excellent! Thanks him a lot!

Jeorge was great with helping me remap and migrate my reviews

Jeorge helped me greatly in updating my site with the reviews badge after i updated my theme and it disappeared. He also helped me import reviews via the Yotpo template so i could add my Ebay reviews to my shopify site. Great support! Thanks again guys!

I moved from free version Judge.me to Yotpo as Yotpo looked great and lots of raving reviews about it. I was told about the visual UGC plan which I also added. The review app is great that you can leave images - however, the customisation of the email for review requests is quite basic and clunky. If you want to update the follow up email it resets everything. The visual UGC has some issues too - with things like product album not being able pull from a source of images. I've also had a few issues with the homepage gallery how it shows up on shopify - in which support has taken about 5 days and counting to fix when I thought it should be a simple fix. Uncertain about this being worth the money as of yet as there is not much perceived perks compared to free version of judge.me yet. I'm glad I didn't pay for the prime version that sales recommended yet as it wouldve felt like even more wasted money.

Très bon support, problème réglé par chat en moins de 30mn. Merci Jeorge Kenneth V !

Rhenant from the Yotpo team was so helpful. I need to get a link to send some customers their review link that I sold brick and mortar and he sent it to me and now it helped me get tons if reviews that I didnt have before. Thanks

6 Shore Road

2023-09-03

United States

Warly S. was great in setting up my widget (which did not automatically work). All setup in 5mins! thank you!

I love it so much and the customer service was top tier. James Edmar did a good job and he was very patient with me. totally recommend

We've been using Yotpo for a bit, and really want to comment on the support. Most apps don't provide the level or speed of technical support that Yotpo does. John G. stepped in and made the edits to our site that we needed in under 10 minutes. This level of support is what keeps companies coming back to Yotpo.

Daniel Pがとても迅速にサポートしてくれて、スムーズに新しいウィジェットに更新ができました。

I changed my theme for my website and had issues adding the review carousel myself. John G. was able to assist me and was very patient and helpful. Thanks!

Servicio de soporte es excelente (gracias Arven). En unos minutos me ha resuelto el problema que tenía.

Great app with good integration and user friendly UI. Awesome customer support also, with Arven being incredibly helpful and quick in facilitating our request. Thank you.

Very helpful Support Chat with John Francis. Helped with some coding to get the reviews tab live which was way beyond my capability. All fully working within a few minutes of starting the chat. Fully recommend.

John G in customer service was extremely knowledgeable and helpful with all my questions. I am very pleased. Thank you John G!

Cannot rate completely yet as have not fully installed. I messed up my first go at importing and Customer Support (Doner) provided excellent assistant to quickly solve the problem. Very impressed so far :)

I received excellent support from Rhenant! Super quick replies and was able to do everything I needed. Highly recommend!