Reviews for Yotpo Product Reviews & UGC

John B was helpful when we had a problem connecting our reviews to our Meta account. I have sent an email previously about it to Support but that person was unhelpful and fell out of the conversation and never followed up after two emails. I appreciate John looking into the problem and sending a follow-up. Thank you!

Super service client ! la personne en ligne avec le chat m'a aidée à configurer les avis sur mon site, je suis très satisfaite ! la personne était patiente et très claire, elle m'a bien aidée ! merci beaucoup Le 18 août 2023 : Nouveau contact avec le service client aujourd’hui : j’ai été aidée par John B qui fut efficace et réactif. Mon problème a été résolu rapidement, je suis très satisfaite, merci beaucoup ! 18 août 2023 19h50 : Many thanks to John G who soldes à second problem very quickly

John B assisited me really quickly with importing reviews. Arven helped me with coupon emails. Very happy with their service! Thank you Yotpo.

Yotpo app is a must have app if you want to increase you sales and improve your brand image. It will enable review and Q&A function which is very essential to an online website. Special thanks to Warly for making our website even better, as he assisted me in all my needs and requirements for customizing our website.

Deley Naturals

2023-08-17

United States

Support is fantastic, easy to set up. John G is the best! Hopped into the store and fixed an issue within 5 minutes.

Professional and speedy service from John B! Provided me with both text and image instructions to solve the issue.

John B was helpful when we needed to downgrade our account. Only reason for this change is because our store is closing. I was able to easily dowload the file of all reviews prior to doing so.

Sapo All Natural

2023-08-16

United States

Reiner, Ronel, Daniel, Simoun, Doner and Howell at YotPo was very helpful and helped me with everything I needed. YotPo has very good service and they are a good company to work with! They are very knowledgeable about their product!

This app and its CS team is awesome. It was my first time with Yotpo and I didn't know how to use it. I even didn't know how to reject my reviews. Then, Ruzsel John helped me a lot. Thanks to him, now I am very happy using this app :)

It's a great app. Incredibly east to install. I'm currently using the Free Plan for my own business but have used the enterprise level plans with my "day job" and have found the level of support to be just as good whether you're paying or not. It's a great app to grow with - and the price points definitely allow you space to grow in these early days when outgoings far exceed the incomings. I had a question just recently about email triggers and Warly S was able to provide me with excellent help and very quickly.

Great support. Assistant Ronel R was really helpful. I had few question and I got answers for all of them. Thank you

無料プランでアプリを導入しましたが、サイトにうまく反映されませんでした。 すべて英語表記なのですが、翻訳アプリなどを使ってチャットで質問したところ、Shopifyのコラボレーター機能を使って解決してもらえました。 分からないことは教えてもらえるのでYotpoにしてよかったです。 担当してくれたRuzsel Jさん、ありがとうございました！

John B aka John Boss helped me very quickly and succesfully. I needed the reviews removed and he did it within a blink of an eye. Thank you!

Stephanie did a great job for us, and kept us informed throughout the process migrating a review to the correct product page. Highly recommend Yotpo and Shopify!

I am a small business and was looking for an efficient review App, easy to install. I am very happy with the return I am getting from the Yotpo App and the flexibility it offers. I needed help to maximise the app and use all functionalities available under my plan. I cannot thank enough Ronel, Arven, Hazel, Daniel and John B. who have helped me over the past few days. I would highly recommend the app, not only for what it does but for the quality of its customer support. Thank you!

John G helped me through chat. He was very clear in his directions. We solved the problem quickly and efficiently.

We got a very kind and professional service from Ruzsel John and Nicole L. from Yotpo support. They helped us a lot. Thanks!

I had a wonderful shopping experience! Especially with the help of customer representative Ruzsel John N, I received quick and effective answers to my questions. Thank you, Ruzsel John N, you did an amazing job! It makes me very happy to know that Lempi Lifestyle has such talented and helpful people. I will definitely shop here again!

Very helpful customer support, hands on and super responsive! Helped to install our reviews widget within minutes :)

Awsome and quick support. Jeorge helped me out a lot! thank you so much! Will be sticking with yopto

I had some challenges with setting up Yotpo on my Shopify store, but Ruzsel J. swiftly resolved them within minutes. His efficiency and dedication are commendable. He truly deserves success within the platform.

Jovian was amazing. He resolved my issue in 2 minutes flat. Definitely recommend this app for your website.

Daniel P was amazing!! He went through the issue and gave me ALL the details and fixed things. Super great customer experience!

I use this app to help me collect reviews and so far so good. The customer service is on point and very responsive. I needed help adding my reviews to my product pages and Jeorge investigated my issue and promptly fixed it and added it to my theme. The customer service never disappoints!

Our Customer Service experience has been great. We are grateful for the continued support throughout this process. Stephanie was beyond helpful and patient with us. All challenges resolved. Thank you Stephanie Bella