Reviews for Yotpo Product Reviews & UGC

Ronel was very helpful today when we changed shopify theme and the Star Ratings were not displaying properly - thank you! Would recommend Yotpo for all businesses looking for a great rating system!

I have the app installed and was having an issue. Contacted live chat and Warly was so helpful and solved the issue straight away. 10 stars for customer service and the app looks beautifully integrated to my site. And everything works perfectly!

Nick helped me a lot, hes an awesome. thank you for the help and i really appreciate it. the app is good Edit: James helped me import my reviews and fixed the mistakes I made. I wouldn't pick another app to manage the reviews on my shop

Jeorge Kenneth is the best technician!!! He was very helpful in transferring my reviews from my website to my shopify account for me!

John G. was really helpful in fixing an issue with reviews now showing up in product groups for me. Overall, a very easy to use app which has resulted in a lot of reviews for us! Recommend!

Excellent Service! Extremely fast response time! I had a minor issue with widgets not displaying exactly where I wanted them, and this issue was resolved straight away thanks to Rhenant and Allen :) Definitely recommend!

Yotpo has helped us know our customers by reading and listening to their reviews. It's a very easy platform to work with, and customer service is amazing. I personally worked with John B, who late at night helped me, and found solutions for me that worked instantly. I honestly recommend this service to all!

Ruzsel J, help me on my equerry and he assisted me well on this. YotPo has a great customer service.

Yotpo works great, and any issues we had were quickly resolved by the team. I just had more things I needed help with, and Ronel R was able to help me out. He kept me in the loop with updates, and we had a meeting to discuss my issues. He was incredibly helpful.

This app is easy to use and it is nice to see the reviews in the page,John B is very nice, help me a lot and very professional .

We asked quite a lot of questions, and they are willing to answer all of them. Thank you Ruzsel John N:)

I've stuck with YOTPO because they don't disappoint! I've had to change my themes several times due to errors in the themes and they have helped me so quickly every time to get my reviews installed back in! Thank you all for your hard work!

Can someone please assist? Been a Yotpo-paying customer for years. I logged many email requests for support. Tried to talk to a bot and can't get any support. Please help me or send csv file of reviews to import into another Review app. My app is not opening for days now and only gives a blank screen. Very frustrating not to access my reviews and even more frustrating not to get any help. I tried all available channels for support many times now. Hope to get some help here

We have been using Yotpo for several years and I find the platform easy to use. The Customer support make themselves available 24/7 and are always helpful with our questions. We have worked with Warly on several occasions and he pays attention to the details. I hope they continue to staff their team with people like Warly.

The app lets me do so many customer-friendly things and the customer service is outstanding. Highly recommend.

Warly was super helpful in getting us onboarded. We had an issue where it duplicated our reviews and Warly handled it. Thank you!

Easy company to work with I was having trouble publishing my reviews to my page as I needed them to show and I was connected with Allen M who assisted right away! Thank you so much because I was struggling trying to figure it out took him all of 10 minutes to get everything done!

Yotpo is a great platform for aggregating customer reviews. The backend interface is fairly easy to navigate and set up.

The support person was very friendly and he was able to solve the problem and was able to understand the technicality. I am very happy

So this support chat relieved the triple decker stress sandwich I created for myself unknowingly. When I reached out to support via the live chat, and JOHN G, stepped in to assist; he understood what the mistake was I made but assured me he could help. And then in my opinion, put on his Yotpo cape and began to get to the bottom of what needed to happen. He explained it to me but I was confused and didn't hesitate to let him know and he graciously offered to assist and stuck with me until the task was correctly and successfully completed. I relaunched my site on a new platform and it’s known that reviews are a must have for selling online so JOHN G. being able to get those product reviews onto the new site for me “added years onto to my life” lol, as I told JOHN as much while he was assisting me. So this twofold moment for me, I offer up for Yotpo to use in future marketing campaigns for the platform; and that is, what a day I choose to give the Yotpo app a try when I had my woo commerce site because I’ve changed platforms but I’m still able to get use of the reviews for the products that received them and even when I could have proverbially have “shot myself in the foot” trying to get the reviews from old site to the new one, the Yotpo support can help turn bad misstep into a good look; because they know they’re product. Thank you JOHN G and team. I greatly appreciate your know-how and willingness to help you guys ROCK! -Tanya

great option to the big companies who charge ridiculous high fees for this essential service. these guys do a great job and provide excellent support. thanks!

We recently switched to Yotpo reviews (from Stamped) and it was much easier than we'd feared. The Yotpo support team are exceptional. John B installed the widget in our theme for me and was super fast and helpful.

El servicio es excelente. Cuando no entendí cómo funcionaba la instalación manual de la aplicación en shopify, contacté con el servicio de chat y Joian Z fue encantador al solucionarme mis dudas al instante.

Awesome customer service and Joian did an incredible job helping me resolve my issues. I like the customer service of yotpo, less robots, more real people!

Now, speaking of excellent user experiences, gotta mention, "John G" from customer service. We've had our fair share of chat conversations with the customer service team, but John G. stands out with his patience and dedication. His ability to not just hear, but really listen to our issues made all the difference. We had the task of importing 100+ reviews. He patiently guided us through the entire process, ensuring everything went smoothly. And bonus points for taking the extra step of directing us to utilize features we were completely unaware of! Some other agents fell short here, but John G. was a game-changer.