Reviews for Yotpo Product Reviews & UGC

John B was so helpful in solving my problem extremely quickly! Great support!

Great support that went out of their way to help!

Yotpo customer service with Ruzsel J, was Awesome! He was able to figure out what the issue was very quickly, also very willing and patient with me too! I am very pleased. He was able to fix the issue and everything is perfect now. Yotpo Reviews looks amazing on our site. Thank you Ruzsel J!

Redhead Revolution

2023-09-19

United States

Great customer service! Thank you John B!

Great Service and John B rocks!

John B and the YOTPO team are always helpful, knowledgeable, and easy to work with. Always pleased with the support from YOTPO.

Thanks to Renhant for supporting me!! amazing staff

Super ! J'ai demandé à traduire l'application en français et Arven a très vite répondu à ma demande.

John G was so helpful in the support chat! I wanted some help on getting my reviews on the homepage and he did it all for me and showed me how to adjust if I wanted too! So grateful for their help, and the product is amazing!

Thank you so much for Rhenant's help! Very kind, patient and professional. Nice service!!! We will look forward to other functions of this application. Thank you!

Midday live chat waiting a little bit, but when I had an agent (John B.), he was very helpful with providing me information. He also offered to email me some articles about setting up the app on our store.

Warly S, saved the day. Now both of my shops look incredible. drumsampleshop.com and lefumet.com. Best Customer Service ever!

Great service with Ruzsel J

Pink and Caboodle

2023-09-16

United States

Apologies, this is not a review. I need support, but I already uninstalled the app, so I don't know any other way to get in touch. I've uninstalled the app, but on my websites product pages there is still a line (just underneath the product title) with stars and a number for the number of reviews. When I installed the app a year ago I remembering asking Yotpo for help so that it would show up there. But since uninstalling the app didn't remove it, I need help from support to remove the code they added. I hope I've explained what I need as clearly as possible. If not, please reach out to me, or let me know when the code has been removed. Thank you in advance.

I had an issue with showing the widget, but John G was able to help me through the chat. He is awesome! Great customer service!

The app is easy to use and does what it's supposed to. Most of all, help is a click away. I had a couple of features that I wanted to turn on and chatted with John G. He was able to get those features implemented in seconds. He also suggested a few other features that I think will be great for my site. He was very helpful and efficient. I have used other apps where, although the app may be good, the service is not there. This is certainly an app that has both.

Big shout out to Rhenant at YOTPO who did a great job helping to resolve a problem with my reviews. Rhenant fixed it quickly and accurately! Thanks - much appreciated!

Rhenant gave me excellent customer service. Provided me with the widgets I was not able to load on my site. I'm very happy with the help provided. Thanks ! Beancrazy.com

This is one of the best Review apps on Shopify. Had issues one time and John B was more than helpful in resolving it so fast ! Love you guys

Good service from Ruzsel John N

Very helpful and great customer service!

Great experience with Yotpo Product Reviews & UGC. Easy to navigate and looks great on the home page. I requested help and within 2 minutes I spoke to Arven who promptly solved my request. Arven was polite and very helpful. Explained and showed every step to ensure my understanding which I really appreciated. Could not be happier!

I have talked with customer supoort through the chat feature many times now and tonight, was blown away by how the agent, Rhenant T, was able to fix my Shopify store's malfunctioning reviews carousel within my store. It looks and works perfectly now! Saved me so much time and effort! Thank you so very much!

Great experience with Stephanie on chat support. Quick responses and helped explain my problem so I can avoid it in the future.

Arven and the team are amazing/ Great support!!!