Reviews for Yotpo Product Reviews & UGC

A must-have app for nowadays e-commerce and amazing customer service! They helped me a lot wiht my lack of coding.

Bernard offered incredible service for an entire hour! Not only did he take care of what we needed for embrishop.com but he provided recommendations I had not thought of. Great app. Great service.

Bernard spent almost 30 minutes helping me with coding on the site for reviews! I greatly appreciate it, Bernard!

I have used Yotpo on my website for about a year now. Before I had a place for customers to leave reviews business was lacking in the products sold dept. Reviews are a must these days. Since I started using Yotpo, the reviews have picked up and my business has too! I know its one of the first things I check when buying products online. Today I opened up a store on a different platform and I wanted to keep my reviews, but I could not figure out how to get them to follow my change. After fooling with it for a few days I broke down and ask Yotpo for some help. I received instructions on what to do not long after I asked for help. Well, I still couldn't figure it out. So Paulo wrote back and offered this for me. He promptly fixed my problems in no time. I have to say, the response time to my email was fast, courteous and willing to go that extra mile to help in any way he could. Thank you Paulo!

Yotpo is a really nice app for collecting reviews. We have been using it for a year now and just upgraded bc we were maxing out at 50 every month. Jenny was super helpful in installing the code for us, and helping us add features and answer questions. We like how this integrates with Shopify, Ping, and Facebook.

One of the best supports i've ever had. They gave me all the support and were very fast on the answers.

I love how this app has helped with not only managing review but also making posts that I can post to social media. Also Feb T. was so helpful with importing all my reviews from the previous platform.

We migrated from Magento2 to Shopify and Crescel was extremely helpful in helping us get our old reviews transferred to our new website. The app is awesome and the customer service is even better!

Great app for customer reviews, enchanced search results and outstanding customer service! One key app for any merchant looking for growing

Fantastic App really great service! Anything you're having trouble doing, open a ticket and the response is amazing!

We are at the 400 orders per month mark. We started by using the free version to test things out. Just using the free version we were able to generate 25 product reviews within a week. For a free app we got a ton of value. We have since upgraded to the paid version. Great customer service as well.

Victoria Green

2019-09-17

United Kingdom

Excellent app with impressive support. In particular would like to say a special thank you to Feb T. who has just gone above and beyond to correct an issue I had with integration.

Integrates easily, great platform for collecting reviews and reaching customers. Support team is awesome and very quick to respond. Feb T helped me with integrating reviews and was a pleasure to work with.

I have been using this app for a few years now and I love the ongoing support I receive. Can't recommend it enough. Thanks Karl!

I am impressed so far with this app as its helped me gain reviews for my amazing products which has helped make sales stronger. The support is also really excellent and fast!

We use this app to get customer reviews. When we were not ready to utilize a feature that Yotpo provides, a friendly guru quickly assisted us with removing it.

So Amazing app, helps me get all my reviews and gives my store the power of telling new customers what my previous customers have to say about my product and service. they have absolutely amazing customers service as well and the Yotpo team is really amazing.

I worked with Jenny, and she helped me retroactively send emails that were never sent out due to our order limit being reached. This was done out of her goodwill, and I have since upgraded the plan. Thanks for the help!

We went from another review service to Yotpo and therefore had to import our previously collected reviews. The whole experience was very straightforward and the customer support (Jan) was extremely helpful and responded super fast. The whole dashboard is very intuitive, much better than other review services we know. Also, the pricing is very fair. I can absolutely recommend Yotpo!

I only just installed the app but so far so good. The customer service is speedy and superb. I had an issue and they were quick to respond and solve my problem.

love the app and the service that i get. Pauline was amazing helping me optimize all features to make sure we maximize the value of the app. great app without great service is not so great but we got both!

Walk by Faith Apparel

2019-09-11

United States

I recently decided I was going to make a greater effort in gathering customer reviews. With the help of Pauline I was able to create the MAP emails and set reminders. I'm currently just using the free plan, but as I continue to grow I look forward to working with Yotpo. Thank you Pauline for your help! :)

CUSTOMER SERVICE WAS GREAT! I'm not very adept with coding so installing the app was slightly confusing. I emailed them and they got it fixed right away and was VERY fast to respond. Ruel was my guy!! THANKS, GUYS!

This application is great for collecting reviews automatically and posting them to our product pages. Easy to install and easy to use. The staff is great to work with if you need any assistance!

Josephine E. was my most excellent Yotpo Hero! She checked my coding, fixed it, and then also left me with an extra optional theme edit. I ended up using her extra suggestions and I think it will truly help boost my new sights sales.