Reviews for Yotpo Product Reviews & UGC

Great support and great functionality. They helped solved my issue within a day. Would definitely recommend.

We've been using Yotpo for around 1 months and whilst it's a little on the expensive side, we've received very good support/service. Recommended

We just started implementing the reviews portion of this app and the customer support is second to none! They are so quick to respond and very thorough and willing to help in any way they can. Would recommend this 10/10

The customer support was fast, friendly and efficient. They answered. My question quickly and resolved the issue.

HawaiianSouthShore

2020-06-23

United States

We use this app a few weeks ago and we got a lot of 5 star reviews from our customers. The automated review requests work really well. And customer service is very helpful and fast to respond. Thank you so much!

Loving Yotpo! I had some difficulty with uploading the application onto my website and Mary Ann from Yotpo was extremely helpful and quick to respond to any questions I had. Highly recommend using this app for your business.

AUMI 4

2020-06-22

United States

A very helpful app with great support. Recommend to everyone who need an easy way to build a social proof

I have been using Yotpo for many years now and recently was able to get some assistance when things had gone horribly wrong with this app. I have found the customer service has improved. Like many apps - this 1 requires a lot of of maintenance to get the best out of it and is better set up for sellers outside of Australia. The exchange rate is a killer - so it would be great if there was an option to pay in AUD. The more customers the better the outcome. As most of my customers are coming via ebay at the moment I am not making money from this app, but i hope that over time as I am able to rebuild my business this app will start to pay for itself and attract more customers to my store. I hope to be able to say in a year from now that the work and the app have paid off overtime.

The customer service has been outstanding in helping us install the app, widget and guiding us through best practices. Josephine is a star! Highly recommend it.

Josephine provided great customer support in a timely manner. We are very satisfied with the service.

This app is literally the best app I have used on all my time on Shopify. It is so easy for your customers to use, they love it too! The support team is incredible, I sent them an email and they literally put my whole site together for me. I wish I could leave 10 stars! Thank you so much Yotpo!!

I use this on my website limited77.com. I am very happy with my choice. Also support team is amazing, just shoot them email. They are super helpful

As soon as I installed Yotpo, reviews started pouring in! Within a few days, I upgraded so that I could install the slider. The team very quickly responded to help me install it and customize the coding for an optimal display.

Yotpo autonomously chose to send emails to our customers on our behalf before we had even finished setting up the app. We hadn't completed the process yet because we were still vetting whether or not it was a good fit for us. It was very unprofessional of them and I would encourage anyone else considering Yotpo to be tread carefully before installing this app.

They are amazing. Excellent service. quickly and helpful. The best for sure, highly recommended. Thank you.

Yotpo support are a 5 star to me Sheen Updated my Theme helped me and completed all tasks Flawless

This app is such a huge part of our growth and success. Plus, the customer service is amazing. Any time that we have needed help, they have quickly replied and also taken extra time to help with our needs.

Love this app. I messed up the code by mistake and was able to chat with one of the staff members Jo Lorenz and he fixed it for me. Very happy.

Pretty straight forward set up, and in case you need it, the hero support peeps are here to help very quickly! Really happy with their support (thanks Josephine!), highly recommend!

This app is great! I had trouble installing it and their customer service team went into the back end and took care of everything very quickly. I've been very happy.

Ran in to some difficulty due to my own error at installation but was fixed very quickly and efficiently. Highly recommend.

The support with this app is outstanding, Leizel from the team at Yotpo helped me to integrate the software in one of my themes. This was for me enough reason to keep my subscription going and keep using Yotpo.

Extremely helpful staff who spent a lot of time helping me get set up. Very happy with app and support.

Really helpful team to help me setup and the app is user friendly as well! Looking forward to receive more reviews via Yotpo!

Really useful app and very user friendly. Needed a minor amendment with the set up for my site and found customer support to be responsive, professional and efficient..