Reviews for Yotpo Product Reviews & UGC
Mark Ryden Canada
2020-09-17
Canada
So far this app is working like a charm. I love the look and setup was super easy. I sent 3 emails to support when I upgraded my account and Paulo responded within 10mins. I asked him if he could instal some widgets onto my website and presto without any question the job was done within 5 mins. Thank you Paulo your the best, Update Always receive the best service thx
Juice
2020-09-17
United States
Caroline helped me migrate my Shopify reviews over to Yotpo very easily. My exported reviews file was incorrect and she showed me where and how to fix it!
Sandawha
2020-09-17
Germany
The customer support is amazing. Answers and solutions within 30 min.! The app is performing also well. Automated emails are going out without any problems. And if there is a problem, the support team is always helpful!
MOFO CHILI Pte Ltd
2020-09-17
Singapore
I really like how Yotpo is easy to use and Yotpo agent Anne had really helped me as well in getting around using the app.
Alpine Provisions
2020-09-16
United States
Sheen made it easy for us to upgrade our account to send out more emails per month. Only four stars because we feel the pricing is a bit high.
Franklin
2020-09-15
France
A star not for the product, but for 1) the FAQ answers I receive at each request to the after-sales service 2) the fact that at each stage I am asked to pay or upgrade my plan. Don't go to this app if you don't have $500 to put in per month.
ShopGetRichOrGetDrunkTrying
2020-09-15
United States
Does exactly what it advertises for free and offers really great customer service. Josephine E. helped me so much and even stepped into the back end of my store when I was stuck .
Zeste
2020-09-15
France
Great support ! The team is really quick to find solutions and to guide you through the different functionalities
BUYANELECTRICSCOOTER
2020-09-14
United Kingdom
Leizel at Yotpo provided excellent customer service and helped integrate Yotpo into my buyanelectricscooter website. Having no technical/development experience myself, without Leizel I probably wouldn't have been able to do it. 10 out of 10.
LASIDORE Beauty Bar
2020-09-12
Netherlands
Good App , Great service , i've got helped twice so far by Danreb and Leizel Ann , very nice and helpful persons , Thanks again !
Nessa
2020-09-11
United Kingdom
Thank you for the great customer service from Leizel D, he helped me the whole through the whole process, spent time answering all my questions. Thank you so much! I can highly recommend!
Lowly Lyricist
2020-09-11
Australia
Upon downloading this app I requested a few design changes which required code. Diane from support responded within seconds & went back & forth with me for just over an hour until I was satisfied. Absolutely incredible customer service. 11/10 recommend.
klaracosmetics_australia
2020-09-10
Australia
Great service that does all the heavy lifting and automation for customer reviews. Technical support helped migrate legacy reviews to a new domain. You could pay way more for a similar service...but why would you?
Ethical Eve
2020-09-10
United Kingdom
So far so good with this app. I'm very happy with all its features such as giving coupons for reviews, the social media integration and the carousel looks great on my home page. The customer service is excellent. Mary Ann answered both my queries promptly and helped me resolve my issues. Definitely a weight off my mind being able to chat with someone easily as I'm not always that technical! I'm looking forward to seeing how it helps my business progress. Reviews are such an important aspect of business these days and I'm feeling positive that with Yotpo's features, it will help drive more sales.
Honeyderm
2020-09-09
United States
Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.
tchnoslt
2020-09-09
Spain
The app itself is great, but this review is to talk about the customer service. I dealt with Jo Lorenz earlier today, and he was super helpful in getting the app moved over to a new theme that I had installed. He dealt with my requests to place the carousel in different places on the homepage to see which worked best, and also set up the product page exactly how I wanted.
Alfaparfusapro
2020-09-09
United States
So far so good! Very helpful team + a great way to collect and display reviews on our site. Excited to see how they perform and how this app helps us grow our eCommerce site.
TurntWatches
2020-09-09
United States
Love this app and the customer service. They are always there to help and their services really do make your products look more legit.
Prismologie International
2020-09-09
United Kingdom
Great app and excellent support from Mary Ann who helped me out when I could not get hold of our developer and was totally stuck!
Hellena
2020-09-09
United Kingdom
Great customer experience and I truly love this app! Thank you so much for all the help. I recommend Yotpo 100%.
Versus Tires
2020-09-08
United States
Still setting it all up, mainly commenting on the customer service. Been on the chat with them a couple times while setting up, they're quick to answer with helpful information. Wish more companies were like that.
Accusize Industrial Tools
2020-09-08
Canada
Very useful for the marketing of our products. All the reviews can be shared to social media, which is cool. Yotpo is to have a new feature that syncs the reviews on Walmart. We'll leverage it.
Dog Lover's Towel
2020-09-08
United States
This app far exceeds the capabilities of previous review apps we have used. We are very happy with how easy it is to use, and how quickly our issues are resolved. We use it on 4 shopify sites - would recommend!
Fresh Faced Inc
2020-09-08
Australia
I ran into an issue with coding- they got back to me super quickly and fixed my issue straight away! So happy!
The Ganges
2020-09-05
Australia
Absolutely love this app. The support from YOTPO was excellent and nearly instant. CAROLINE from their support team made things easy for me as I didnt have much experience with websites. Caroline, set it all up for me and promptly answered and guided me with all my queries. Thanks again YOTPO