Reviews for Yotpo Product Reviews & UGC

Absolutely love this app. The support from YOTPO was excellent and nearly instant. CAROLINE from their support team made things easy for me as I didnt have much experience with websites. Caroline, set it all up for me and promptly answered and guided me with all my queries. Thanks again YOTPO

Easy to use app with a strong free product and an even more value-added paid version for a reasonable price. Lots of helpful features to promote reviews and improve conversion. Great customer service too! Highly recommended.

These guys are amazing! Always willing to help! They help me installed code more than once, and have the patience to understand my concern. Super recommend their app!

Overall a fantastic experience. I was a little apprehensive at first regarding the charges and how they can scale quite high but YotPo is very professional in what they do and takes care to ensure that the review app works perfectly through your site. In my opinion, a very good app to use especially if you don't have a trained developer on hand, as the YotPo team can help with a number of things. Mary Ann from support was especially helpful.

Chloe Dao

2020-09-03

United States

I signed up for the Growth Plan as we are a Small Business and it's been amazing so far. The Customer Service is amazing! Diane helped me solve all my concerns and they were a lot haha. She was extremely nice and helpful. Worth every penny!

Had a problem that reviews were not showing on the site, turns out we had a duplicated account, contacted support chat and they fixed the issue with no fuss and amalgamated both accounts. Support is excellent

Yotpo's customer service is excellent. I am no coder but I have had a few problems which needed coding and they fixed them without hassle. I appreciate their efforts in keeping my shop up and running smoothly.

Good app, excellent customer service. Leizel from the team help me on each step and the app works now perfectly.

Great customer support and attention to detail from their team. The jump between the free plan and paid plan is pretty huge, so that might be an issue for us, but a great product.

Just added Yotpo yesterday and as I had questions regarding setup, customer service was amazing. I was helped by Elven, and was able to get all of my questions answered. Can't wait to get all the features set up on my store!

We have installed the Yotpo App and we love it. Leizel Ann was awesome in helping set it up to tailor to our needs. Now our great customer reviews are pouring in. Thanks Yotpo and Leizel Ann for a great product and a great job.

So far I've been loving it. I needed help recently and I received the best customer service. Jo Lorenz is awesome. Answered all my questions , helped with everthing I asked for and did it with great calmness even though I was asking for a million and 1 things. It was great working with you. Thank you!

I like the layout and email easy use of the app. The setup was a little hard for someone like me who knows nothing about coding. But the one problem I had I emailed support and Josephine E helped me through it. It was a great experience

This app provides everything I need for reviews. When I have a question they are super fast to respond and resolve the issue right away. Will always have this app on my site. Very happy thanks!

OMG! Love love this app! Leizel was sooo helpful ! I would definitely refer this app to others! Thanks so much!

Yotpo is like having another employee who takes care of everything. I simply cannot do everything and collecting reviews is so important. This automated my business and freed up many hours each day for me. Worth the money. The support is unparalleled.

Great app, correct and swift support. Time will show the effect this app will have on our business..

Fantastic app. VERY easy to use, which is rare in my opinion. Their tutorial when you first start is amazing. A technical dummy like me was able to figure it out very quickly. I had one small problem in trying to install some code, but their customer service guy helped me within a day AND attached screenshots so I could learn how to do it. 5 massive stars.

Their pricing is hard to understand. From the app store it looks like it is $19 for more than 50 orders a month. It actually starts at $19 for 50 orders and goes up from there. At 100 orders a month it is $50. When I was installing I tried to contact their customer support several times, and it took 2 days to get an email back. Having compared several apps now, this app does not seem worth the money especially considering you cannot get a hold of customer support easily.

Josephine E. was amazing in helping to get our widget and SEO pages working within hours of the request for help. Great app and service that really improves conversions - thank you!

Just getting started with this app, had a few teething troubles adding code, but the help from them is very good, looking forward to seeing my store grow!

The customer support is very helpful and friendly. ;) Mary Ann solved the problem within just a couple minutes.

This app wouldn't work. Installed it fine, wouldn't let me past the account creation page so couldn't access anything else. Waste of time.

Wonderful App! Exceeded my expectations and the communication was excellent. Caroline was very accommodating to address questions and went above and beyond to assist with my setup. Highly recommended.

Yotpo's customer service is incredible. I recently switched my eCommerce store from Magento to Shopify and the Yotpo customer support team helped make sure it was an easy process to port over the existing review lists.