Reviews for Yotpo: Loyalty & Rewards

Easy to set up, a must have for any Shopify store, can’t wait to increase sales with this app, Thank you!

So far I LOVE this app! It has been very easy to use. When there were aspects that I couldn't quite figure out how to customize the videos explained everything perfectly. Thank you for creating such a great platform for the everyday person trying to do everything themselves to run their business! I hope this helps us grow faster.

Two words for it... Love it. I'm Swelling of joy, this is a really good product. Thank you! for the good work and to provide such an amazing tool :)

L'application très bien , je mets une étoile en moins car tout est en anglais et je dois tout traduire , mais elle est top et complète.

Great app to have when you want to show your customers how much you appreciate them. Lets you fully customize your rewards program with items specifically meant to work for your program.

I love the payment structure of this app. It allows me to build my business so I can afford the app.

J'ai commencé à utiliser cette app récemment et elle est pas mal, il y a beaucoup de choix et de possibilité même pour le FREE plan. Il y a beaucoup de traduction à faire par contre ... Puisque l'app est en anglais (comme d’habitude) ça prend facile 1 demi-journée pour configurer l'app comme on veut et dans notre langue. Je recommande cet app, elle est pas mal.

Great app i really help in this department. Frees up some more time for me to do other things around the office.

Just now I start using this app. Friendly use to set up everything. Really usefull app. Highly reccomended.

Very nicely display app. Hope to bring in sales with this app. if all is well will definately wish to subscibe to sync with mailchimp!

I start to using this app. So simple to set up everything. Easy to customize you reward program even if you on the free plan. Really usefull app. Highly reccomended

This is an amazing app, very customisable and easy to use. Very happy with this app would recommend anyone looking to use this one.

Really good rewards app. MAkes for repeat customers. sacsacdsafdasfddadsadsadsasfghfghgfgfdssfdgfhgjhjh

Swell is really amazing. It's super easy to use and the default options are already set up for success. You can tweak a little to customize, but it works great right out the box!

Decent app so far. Somewhat as expected. I will need more time to play around with it to decide if I want to keep it or not.

Still trying to figure out but the referral program seems to be limited or missing options for editing...

Awesome app! Great for anyone looking to expand their social media footprint and build their online business!

only 3 because I just downloaded it and installed now wait if it gives results! and then I give it 5

I used this app to maintain and increase number of customers and to reward loyal customers with discounts. I have yet to see the result.

Cosmobeauty

2018-12-04

Norway

We are trying out this app to see how to approach referrals and affiliate marketing. One thing that would be really good is if you could make the performance table sortable. It does not make any sense how it works now. Not possible to sort is making it unusable... Other then that it is a fairly good plugin to use for simple referral marketing setup.

So far, I really love this app! Waiting to see how my initial launch goes and then I will decide if I want to upgrade my plan. :) It has easy setup, tons of free options and plenty of room to grow!

This is my first time using the app and I'm blown away about how configurable and easy to use it is. I'm a software developer and I know it would have taken much a long time to build this. You've saved me countless hours of work. Thank You!!

FELLOW SHOPIFY PLUS MERCHANTS BE WARNED! We signed with Swell in early May on their premier Platinum plan. Overall we have had a very negative experience and have repeatedly found bugs in their platform that have had negative financial ramifications for us. One of the main things that attracted us to Swell was the more customized program design they offered. This process was OK although small delays did sneak in when we needed to pick up on relatively small (but important!) design elements. Overall the our impression was a 'good enough' approach, which to us seemed counter to the stated aim of driving as much traffic as possible to the rewards page. Their developers also struggled with Shopify theme code management outside of Shopify (we use Github). The soft launch of our program was late July. Soon after launch we found a couple of serious bugs in their platform that has significantly dented our confidence in it’s reliability. One issue (awarding points for the purchase of gift cards and purchases using gift cards) was promptly resolved. However we have been waiting more than three months for the resolution of a bug affecting the treatment of refunds. We also complained about the slow speed to load a customer’s point balance but was told this was expected behavior. The Swell team have been slow to respond to emails. I am still waiting for a response to an email I sent 9 days ago to our dedicated ‘Client Success Manager’ for example.

Great app. A bit overwhelming for a beginner but im getting the hang of it now. Would recommend to anyone and hope it increases my sales.

intuitive, easy to customise and lots of options no matter which plan you choose highly recommend