Reviews for Yotpo Email Marketing & SMS

When I had a question about how to use SMS popups, Keano was very helpful and showed me how to do it right away! Gen was also very kind and helped me to understand how to use discounts. SMS Bump includes great features, including popups, abandoned cart protectors, post checkout upsells and much more! I recommend it!

Great app with nice features and awesome customer service. Lord from the support resolved my issue in a matter of minutes.

Mylene, thank you very much for all your help and time ,with respect for your dedication and professionalism in solving the problem :) thank you very much

Joann C was awesome! Very helpful helping me set up separate text list and on how to connect my mailchimp account with SMS Bump.

PL is always an amazing help! It is greatly appreciated. As we transition from Mailchimp to YotPo there have been many adjustments which lead to various questions. PL is always there to help walk me through exactly what I need. Thank you!

thank you very much for all your help and time ,with respect for your dedication and professionalism in solving the problem :) thank you very much

Jeff helped me resolve my issue with my texts not getting sent out. He was very helpful and solved my issue. Thanks Jeff!

UPDATE FOLLLOWING MY FIRST REVIEW : Spoke to Ronnel , another member of SMS BUMP and he was very quick and fast solving my problem again. I definitely needed help and he delivered. Thanks for the staff's kindness.

Customer service is great! Joann helped me and solved my doubts. Awesome and fast customer service right within the app

j'ai été pris en charge par un conseiller car je n'arrivais pas à paramétrer l'application. PL a fait preuve dans grand professionnalisme et m'a guidé pas à pas, vraiment top

Love the app. Had a Pop-up design issue and Keano was super helpful and the issue was resolved in a fraction of the time that it would have taken me to figure it out.

Quin did a great job helping me step by step. Everything was explained in detail and it did not take long at all.

Loved this app and customer service, definitely going to recommend this to others. Thank you lovely customer service provider, Djan!!!

Jeff provided excellent customer service in setting everything up. Thanks so much for all of your help!

The process of setting up SMS Marketing has been a breeze. Lord, the support agent, was really helpful and made the process seem less stressful. It does take some getting used to and a small learning curve to learn how to set up campaigns. I will definitely recommend to others. ('PL') ;)

the support chat helped me a lot, since there were a lot of problems at the beginning. Especially the operator Quin was super patient I recommend this app

Mylene was very professionnal and kind, she is understand my problem and rassur me to find solution as soon as possible

Mylene helped us in out inquiry. The app is pretty good as well. There was just a glitch last Saturday.

Thanks to Joann C. Very supportive! He helped me to solve the problem in a few minutes. I would recommend this App to others!

Joann C was very helpful and guided me through every step! He was very patient and attentive with everything and helped through the whole process of getting my account verified.

Good app, Quin helped me about everything!

Thanks for the support and professionalism, Gen was really helpfull and quick. Thank you so much.

Very nice and helpful,helped me with my polices and i good matter of time. Also everyone, go follow @theyluv4us on instagram and shop with the brand

Jeff T was such a pleasure to work with! He walked me through step by step on how to properly get my account set up. Definitely top-notch customer service. I am looking forward to continuing to use this service to build and grow my brand!

Very helpful, Jeff helped resolve my problem very fast. Now it's working all in the good way, recomended