Reviews for Yotpo Email Marketing & SMS

The platform offers a user-friendly interface and a range of features, including automated SMS flows, segmenting, and personalized messages. The customer support team is highly responsive and helpful, making it easy to get started and troubleshoot any issues. Overall, I highly recommend SMS Bump for businesses looking to increase engagement and drive sales through SMS marketing.

Very good application, easy and complete, the support is professional and fast, live chat thank you .

I've been using SMSBump for about a week now coming over from another system. The setup was a lot easier and I like how you can see the details from all your campaigns. I've gotten stuck a few times and tech support has always been helpful. Today Lord helped me quickly get past the social setup which I've been struggling with. I really appreciated the level of service.

Lord helped me set up my account. The customer service was awesome, she was very patient and worked with me step by step to set up my account. I've struggled with other apps in the past but plan on keeping this one.

Mylene helped me a lot with setting up SMS. She was really kind and helpful, because shopify is kinda hard.

Marnie was very helpful in answering the questions I had! I needed my account validated and she was very prompt in getting me the answers.

The process of setting up SMS Marketing has been a breeze. Lord, the support agent, was really helpful and made the process seem less stressful. It does take some getting used to and a small learning curve to learn how to set up campaigns. I will definitely recommend to others.

Lord was really helpful in helping me resolve an issue I was having with having my # verified. Will get an update later on but easy process to contact support

Aleksandar from the customer support answered me very quickly and he was very helpful. See you soon :)

Had to jump on a live chat, Lord was a fantastic help! Super quick to assist and are very knowledgeable even shared a quick video for assistance. Definitely recommend

très bonne expérience avec Djan qui était très réactif et poli ! Merci à sms bump pour leur services !

Highly recommended. Helped me resolve my issue with the toll-free number. Thank you again! (Joann C)

Setting up SMS marketing is more complicated than I thought. Some bugs and problems need to fix. I was stuck with technical rep Marnie for over an hour; she was accommodating and patient in solving the issues. I would give customer service five stars for sure, but the user's experience of SMSBump is four stars.

Always a good experience speaking with the support chat. |This time it was Joanna C and she was very helpful!

Very good customer service, Marnie in particular was able to help me with an issue I was having. Very thorough

Joann C was prompt and verified and activated my account with in minute. Thanks to him. I'm realy satistified

Too much friendly and best customer service. I really appreciate the guy LORD. Very good customer service.

Djan has helped me to validate my account in few time... I really appreciate the support that this app give to users..

Djan was very responsive and knowledgeable. He informed me perfectly and directed me in every step. Very satisfied with the service, I recommend him without hesitation.

Ronnel V assisted me with setting up SMS bump for my business. It was an easy process. He answered any questions that I needed assistance with. Highly recommend!

Assistance rapide, claire et efficace de la part de Ronnel V. Il a prit le temps de s'informer et de répondre à toutes nos questions. Merci !

casa de sante

2023-03-08

United States

Djan was super quick to assist and very knowledgeable. He even shared a link to help me with our flow. Very happy with the service, definitely recommend.

Great support from Aleksandar V. They react immediately with a live chat. Very happy with the service.

belle expérience d'assistance avec Keano et je vous recommande l'application facile et agréablesa utiliser

These guys are awesome. Not only is the platform amazing for getting extra free sales, their customer service team, especially this guy Keano, are so great & quick to handle all inquiries. I highly recommend SMSBump.