Reviews for Yotpo Email Marketing & SMS

Their customer service is excellent! I wanted my sign up form to look a certain way on my site, and they corresponded with me back and forth until it was perfect. I didn't have to do anything except allow them access to edit the back-end and they fixed it all for me.

I am very happy with the customer service they have been terrific with the set up and available on messenger to chat at any time. Really looking forward to using this app.

Love the app. Very beneficial to our store.

Shop Dixi

2017-11-01

United Kingdom

Super fast and helpful support, app works as it should :) Thanks guys!

Did some test before the site is going live in 2 weeks, and extremely happy, and Mike was really helpfull I am not looking for another SMS Supllier, SMSBUMP will be the one we will go for. Sender ID is working ( UK Test we did) Easy to use.

Very easy to setup. Really looking forward to implementing sms marketing in my business

amazing app and top notch customer service, highly recommend.

We had an issue with special characters (their SMS character counter didn't take into account the special ones) and they charged us twice per SMS sent... We got kind of a % refund for it, but overall the apps works as intended.

I deleted the app just in 10mins after I installed it. Well the story is quite long. However, I’m really glad that I installed it back on. Not only the easy to use part make me confident about this app but also the support. Mike guide me through step by step, he is so patient and even test my app for many times and make sure it works. Guys, just give it a try! It will save u so much time to contact your customers for sales campaigns or order confirmations! Trust me! U will like it!

Mihail has provided EXCEPTIONAL customer service! After signing up all we have had to do is let him know how we want our service to work and he has completely set everything up for us. Exactly what a small business owner needs when trying to implement a new system designed to give them some time back :D Thanks so much SMSBump!! We would give 10 stars if we could!

Great customer service! They are quick to respond and listen to your feedback.

One of the best app for marketing purpose along with auto notifications to customers and most importantly the best support team i've witnessed hat's off to the managment and develpoment team thre automation is so well integrated with shopify one of the best app i've ever used would definately recomment this to all

Excellent customer service....easy to get going....intuitive and incredibly powerful...highly, highly recommend this service

Works well! Great for doing product sales.

Great app! Even better customer service. My customers love it too!

Couldn't recommend these guys enough. They have been so helpful getting our sms campaigns to work.

Always very satisfied with Mihail's super fast customer service. He even initiated an email informing me that I had not properly configured my settings to send to the proper country.

Best SMS app so far. The support is fast and responsive. You can send bulk SMS, marketing campaigns and more, highly recommended !

Awesome App. Best part is that SMS is always delivered. Also when I had requested a small custom work, they did it for free. They are also very responsive if any help is needed.

Had few minor problems at the beginning but the developer helped immediately on solving the issue, even though it was an off day for them. Seems they are working hard on new versions as they proactively receive suggestions from customers for future implementations.

I'm not sure if it works or not but I couldn't edit the Transnational SMS text. It always return to the original text. It's no way to test this app to see if it works but it's a great idea.