Reviews for Yotpo Email Marketing & SMS

Spent $400 in return 18.9K Sales! Nice Work!

Great app, perfect for abandoned checkout - a lot higher conversion than traditionally email

Easy setup! I much prefer to text customers!

Super easy set up, multiple subscription plans to choose from. This app is great to hit all of your millennial customers. Way better than email marketing!!

The Colette Collection

2018-02-14

United States

Love this app! Makes it so easy to send texts to our customers without having to commit to a monthly subscription. The only thing I wish is that there was a code we could post that would like customers sign up for this program like many other texting programs have.

Great app. Love SMS marketing. Abandoned cart recovery works amazingly well.

Imfitgirl

2018-02-13

United States

Awesome functionality & excellent support.. beats the heck out of email! :)

Service works well and the price per message is great. When sending to recipients not in the contact list, you have to paste the numbers in one at a time. I tried pasting a list of numbers from Excel (about 30 numbers) and only the first one was accepted. I had to paste all 30 numbers individually.

Amazing support and the abandoned cart automation it's insane!

Service is very good, there are any questions will patiently answer for me!

This app is extremely affective in getting peoples attention. I've had customers come into my store ( I use shopify POS) minutes after I send out a text message. It's easy to use and they are very responsive to improvements and issues.

You'd be very foolish not to use their services. If you add just the abandoned cart feature you should see a pretty big uptick in your recovery rate. Also you can text out a number of other things such as sales and delivery confirmation. I think it's essential in this day and age. Very quality app that works well.

Best of the best. Great platform, convenient and customer service is the best!

Great app, simple and functional. The support team is awesome! Mike listens to customer feedback and has built in some features we suggested which help us greatly! Big thanks! Looking forward to seeing more features and wish the guys all the best with the app.

Great Support. The app is simple and seems to work great for our needs.

I am very happy with the customer service.

Isolator Fitness

2017-11-27

United States

This is a great app! We tried to use about 8 months ago April of 2017 and had a lot of issues, but they got ti right now, for black friday we sent out 41,000 sms messages and had a 8-10x ROI, it was great, there was a slight problem that it took alittle longer to send out but Mike and the team worked on everything and we had a great Cyber Monday Morning Campaign. Defiantly Kick ass!

Toallmyblackgirls

2017-11-24

United Kingdom

best app ever! I have been looking for an sms app since forever and the others I found where rubbish except this one. Love the fact you can top up also so its not a monthly commitment! The minute I used it I got 3 sales in a matter of minutes so this is definitely an effective form of marketing!!

Kewlioo

2017-11-24

United States

What an amazing app!!! If you're not using SMS to recover abandoned carts you're dumb. I really didn't think the results will be that good and I did it just for the sake of trying it... (after all, it's 2017 who the hell uses SMS anymore right?) Bottom line: 17.89% Conversion Rate from traffic originated in SMS. I don't care who you are or what Shopify store you're running but this number is INSANE!!! I don't use it for anything else yet but I might use it in the future for flash sales. The support team is fast and helpful. Highly recommended!

There are a few Shopify issues with the filtering customers options, that complicate things a bit if you need to segment your lists, but Mike from their support team spent a significant amount of time walking me through some workarounds and importing a CSV list to override the Shopify issue and made sure that we were ready to send our SMS campaigns out for Black Friday. Thank you SO much!

Excellent product with extremely competitive SMS rates. AND you get unmatched customer service. Would definitely recommend this app to anyone who has a phone number list to work from!

Insanely good customer services allowing us to set up an SMS marketing campaign within 10minutes of our query. Can't recommend highly enough. Looking forward to seeing the Google Analytics results!

This is the APP we have been looking for!!! Easy to set up and use. And they have excellent customer service. My questions were answered so quickly and they couldn't be any nicer. This is an APP all shops should have!!!

I am really excited about this APP texting is so much faster and accurate way of marketing than email! I did not have any issues with installation but I did have a request and these guys fixed it right up! I am pleased and excited for this!

I am very happy with the customer service they have been terrific with the set up and available on messenger to chat at any time. Really looking forward to using this app.