Reviews for Yotpo Email Marketing & SMS

Joann C was really helpful to me. I had an issue and couldn't figure it out. We got to the bottom of it and now I can use this app again.

Lord. was very helpful and efficient while I setting up SMSBump. Great service! My problem was handled promptly. Tks very much! Anytime!!!

Quando dici che l'assistenza fa la differenza. Veloci, precisi e pazienti Per quanto riguarda l'app fa quello che deve fare

Amazing customer service experience. Lord immediately helped me solve my problems with a pop-up issue I had. Thank you very much.

Awesome costumer support and awesome app! I highly reccomend smsbump app for your store, it help me a lot!

Mylene est super elle a repondu a mes demande super rapidement je recommande l'appli et le service au top

Quick and easy support! I would suggest using this service

great service shoutout lord !!! it was a fast and easy fix to my problem stress free and very good wait time

wow this guy doesn't sleep.. am new to SMS bump and trust me when I say I work late I mean asking for support at 12am and within 30sec there are already attending to you and very patient... today I get to work with Djan he or she is amazing. thanks for all you do mostly to people that are not too tech-savvy you make reaching out to yall very easy.

Im new to this app so I dont know about the app but Marnie was very helpful via chat today. She resolved my issue and made it very easy

Je suis extrêmement impressionné par le service client de SMS Bump. J'ai eu plusieurs interactions avec leur équipe d'assistance et à chaque fois, j'ai été traité avec respect, empathie et professionnalisme. Leurs représentants sont très compétents et ont toujours été en mesure de répondre à toutes mes questions et de résoudre rapidement tous les problèmes que j'ai rencontrés.

Marnie was the best she was very helpful and situated the problem immediately looking foward to more great service

OMG let me tell yall Marnie....Marnie her customer service is amazing fr its something serious she helped me with all 99 problems give em a raise im dead serious more money in there pockets now

Rosen is so kind to help me solve my problem. nice service! hope this app can help to improve the overall performance

Joann C was fast with solving my concern. Thank you for the fast and efficient support!

Joann C. solved my problem faster than I ever could have imagined. Truly great customer service. Looking forward to using this platform!

pour son rapport qualité/prix ! Il propose un forfait gratuit qui fait amplement l'affaire pour débuter

Mylene was a great help on the live chat. She was polite, responded quickly and gave me all the info I needed in a clear, understandable way.

Great App I highly recommend Customer service is super responsive. Especially Mylene Million thanks for help and support

When I had a question about how to use SMS popups, Keano was very helpful and showed me how to do it right away! Gen was also very kind and helped me to understand how to use discounts. SMS Bump includes great features, including popups, abandoned cart protectors, post checkout upsells and much more! I recommend it!

UPDATE FOLLLOWING MY FIRST REVIEW : Spoke to Ronnel , another member of SMS BUMP and he was very quick and fast solving my problem again. I definitely needed help and he delivered. Thanks for the staff's kindness.

Jeff helped me resolve my issue with my texts not getting sent out. He was very helpful and solved my issue. Thanks Jeff!

Marnie B. was very helpful and informative while setting up SMSBump. Great service! SMSBump has so many features that help with SMS marketing that I use for my business. Great app

Live chat is very quick and the people are very co cooperative solving your problems within minutes. Joann C deserves a shout-out! thanks

My campaign wouldn't send. This was after I had to deposit money to send them. My account balance showed I was charged, couldn't find analytics or metrics on the campaign anywhere. Finally reached out to support and was told it didn't send. Now I have to wait and hope my deposit is refunded.